This is my local hardware store, and I am a fan. Every time I go in, the staff immediately makes sure I am helped, is generous with advice for my project, and guide me to the products I need. Extremely friendly, well-versed in home improvement know-how,well stocked, and very honest about the quality of the products. I came in on day 2 of my painting project to stock up on more supplies, and they even asked me how my project was coming along. Feels like a true neighborhood store.
Pros: helpful advice
Cons: crappy neighborhood (geneva and mission)