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J M Walton Interiors - Malvern, PA - Reviews page 1 - Judysbook

J M Walton Interiors

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642 Lancaster Ave
Malvern, PA 19355
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(610) 647-6096
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Reviews

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Best

After buying my first large house 2 years ago, I was excited but a bit overwhelmed. I am an inveterate shopper and so I traveled to select furniture stores from NYC to Will...

Worst

I tried to purchase a dining room set and the furniture came in damaged twice. Mr. Walton did not think that this was serious and refused to correct it and kept our $250 deposit. ...

Excellent selection and service 2/28/2008

After buying my first large house 2 years ago, I was excited but a bit overwhelmed. I am an inveterate shopper and so I traveled to select furniture stores from NYC to Williamsburg, VA. looking for the best quality and values. I studied Veranda, Architecture Digest, and other magazines to learn about what was "in" and what was lasting. Then I found J.M. Walton in nearby Fraser and my life was suddenly simplified. The store offers an atmosphere of sophisticated gentility. Each piece is carefully selected and distinctive. All are solid wood and many pieces are bench-made and imported from France, England and Italy. Since all items on the floor are immediately available, the buyer can judge the comfort of a chair, or the unique shades of burled wood, and can see the effect of combining pieces. I have found the salespeople wonderfully patient and helpful in suggesting how to decorate specific rooms. I invariably receive compliments on the many pieces I have purchased. Debbie was especially helpful and sympathetic to my wish to buy pieces that can serve multiple purposes in different settings. Thus, my selections will be good investments which will serve as "transitional pieces" if I move to another dream house. Delivery is fast, reasonable and almost to the moment of expectation. Pros: Outstanding selection, quick delivery, decorating assistance Cons: No credit cards accepted, but this keeps prices lower more

avoid this store, unreliable, poor customer service 12/31/2007

I tried to purchase a dining room set and the furniture came in damaged twice. Mr. Walton did not think that this was serious and refused to correct it and kept our $250 deposit. I consider this store very unreliable. Don't deal with them. Pros: beautiful selection Cons: cheated customer out of deposit more

Beautiful, unique furniture selection 5/28/2007

My husband and I have been so pleased with the selection and service at this wonderful furniture store. The owner has a great eye for unique pieces of high quality that are sure to become family heirlooms. Can be a bit pricey compared to your run of the mill furniture chains, but the quality is far superior and worth the price. Everyone we have dealt with has been courteous and knowledgeable, including the delivery men. This is old fashioned service that you just don't find anymore and the store prides itself on that. It is also exquisite furniture that you don't see everywhere. You cannot go wrong here. Highly recommended! Pros: High quality, unique offerings with excellent customer service Cons: Do not accept credit cards more
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