OK - you can't beat the boots at JGilbert. Wonderful, high quality, top brands, - even custom design options! Not the vanilla styles you find at every other store - or on every other foot in the city. But don't expect an interested or engaged sales staff to help you much. My questions were answered with one or two words (generally a distracted "yes", or "no" as the sales person whisked by...), and no one ever took enough interest to really ask me what I was looking for - or what they could do to help me. Since they have only 2 stores (the other one is in Tucson, Arizona) you're really stuck being treated like a pest if you want that they have. They have fabulous merchandise, if only the buying experience were comparable!
Pros: Fabulous boots
Cons: Poor Customer "Service"