Our apartment is pretty ancient. And one of things we weren't was the power fuse blowing out on us. That meant you can't use the microwave oven and hairdryer at the same time which pissed me off a lot. Anyways, we decided to call these people up to give us a quota on what it will take to increase the power capacity and how much the damages will be. They came and surveyed the area and checked our basement's fusebox. They gave us an estimate and it seemed reasonable. But the matter they talked seem like they were impatient with us. Very unprofessional! But it worked out and they didn't mouth off while working so I guess the service was ok.