The staff at JB is very reliable and helpful. They seem to be versed on the latest in technology. They are quick to repair and service your computer and do so for a very fair price. They are conveniently located off of Davidson Road. Call for hours before you go. I did go once or twice and they were closed (may have been on a weekend). They helped us with a few problems, repairing a computer with a virus was one of those problems. They also cleaned our hard drive.