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JP Morgan Chase Bank NA - New York, NY - Reviews page 1 - Judysbook

JP Morgan Chase Bank NA

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270 Park Ave Ste 12
New York, NY 10017
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(212) 935-9935
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My complaint concerns the theft of $280 by JPMorgan Chase. On 12/1/08 I noticed in my checking account balance online an unexplained debit of $495.52. I was extremely concerned th...

they steal from their customers 12/6/2008

My complaint concerns the theft of $280 by JPMorgan Chase. On 12/1/08 I noticed in my checking account balance online an unexplained debit of $495.52. I was extremely concerned that it would make my weekend purchases accrue penalties so I emailed Chase. A day later they emailed me telling me the $495.52 was a hold placed on my account by New York State for unpaid taxes. I immediately called New York State and resolved the situation in minutes. They faxed Chase's legal dept to have the hold removed, and gave me a confirmation number. I immediately emailed this to Chase, again stressing that I did not want this to result in unnecessary late fees. Chase should have called me immediately when a hold was placed on my account by a third party instead of letting penalties accrue. Pros: plenty of locations Cons: they're thieves who outrageously gouge their customers more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Midtown Center, Midtown

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