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JED Transportation / Country Club Limousine - Saint Louis, MO - Reviews page 1 - Judysbook

JED Transportation / Country Club Limousine

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11100 Linpage Place
Saint Louis, MO 63132
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(636) 928-5466
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JED Transportation / Country Club Limousine - Saint Louis, MO
JED Transportation / Country Club Limousine - Saint Louis, MO
JED Transportation / Country Club Limousine - Saint Louis, MO
JED Transportation / Country Club Limousine - Saint Louis, MO

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Country Club and JED Limo service. THIS IS THE SAME COMPANY. We chose CC/JED to provide a bus for our wedding. The bus was scheduled to arrive at 3:15, but when we came out of the...

Don't use, ruined our wedding and horrible customer service 8/31/2013

Country Club and JED Limo service. THIS IS THE SAME COMPANY. We chose CC/JED to provide a bus for our wedding. The bus was scheduled to arrive at 3:15, but when we came out of the church there was no bus. I called CC/JED and asked where our bus was. The dispatcher explained the bus was still on the lot and recommended us to use our personal cars for pictures. We didnt have our cars at the church.We hired this company to provide that service and they didn’t come through. The dispatcher finally said another driver will be there in 30 min. This led to spending money in a few bars by the church while we waited for the bus. Our photographer was sitting there too. We also spent a lot of money on beer for the bus that we couldn’t drink. Finally, at 5pm the bus shows up 1 hour and 45 minutes late. The bus was supposed to be stocked with Champaign and water, but wasn’t. The air conditioner wasn’t working right and even the driver admitted to this. Due to this screw up, we weren’t able to get pictures at all the places we wanted and only had an hour and a half on the bus. Monday I called and talked to an owner, Erin and she offered me half of our money back. I told her I wanted a full refund and the other expenses we incurred while we waited. At this point she became very argumentative and rude. She said her driver had a heart attack and couldn’t believe I was calling upset. I told her it’s unfortunate about the driver, but it’s her employees’ responsibility to ensure that the bus is ready to go. Finally, she offered a full refund, but wouldn’t cover the other expenses. We did get the full refund a week later. My mother-in-law called a day later since we were on our honeymoon and had the pleasure of dealing with Erin. Once again she was very rude and argumentative. We relied on them for 1 day of our lives and they screwed up and their customer service was horrible. I recommend staying away from Country Club and JED. There’s no guarantee they won’t ruin your special day also. more

Nice Car, Wild Ride for Limo Rental 8/4/2005

We were in the limousine for a wedding and while the car itself was very glamorous and in top shape, the driver drove above all the speed limits and came perilously close to several vehicles. We asked repeatedly for the driver to slow down, which he did for a few minutes, but then he'd start driving fast and in both lanes of the road. After we reached our destination, we called the main office and were told that it was probably just our perspective from the back of the large vehicle. No. It wasn't. We were dismayed at their cavalier attitude about the driver and would definitely not recommend them to anyone. more
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