I have to agree with the other review, Betsy is the best! I came to this site looking for the phone number so I can make an appointment. She does a great job, and has been collaborating on a drastic change for my hair for halloween. I'm going from brunette to blonde, and she's going to style it for me just like the character I want. I can't wait to go through our trial run! I also wanted to put that I had my hair dyed by her before, and when it didn't turn out the *exact* shade that we had talked about, she made time to change it. I wasn't even upset, I would have gone with the new color, but she insisted. If you can't get an appointment with Betsy, I would try her friend, I believe her name is Jennifer? I haven't tried her, but my friend has, and said she did a great job. Anyway, hope this helps!