We took 3 countertops that we had originally purchased from them years ago to have new ones made. Real simple, measure the old ones and cut 3 new ones the same. First time they only measured one countertop and cut 3 that size, problem is all 3 are different. Second time they cut they did not cut the lip correctly, third time after we were insistent to carefully measure and cut, I get them back and they were not measured correctly again! We go there the fourth time and the owner says he is not cutting them and will charge us a fee if he has to. 2 cuts have to be made and he says he is done with us, his exact words. Coutertops have to be cut presisely, these were off by 1/4"" and the wood shows when we install them, one can't even fit back in the window sill. They did the measurements wrong, they did a rush sloopy job on them, and I highly insist that everyone use someone else for countertops.