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Insomnia Cookies - Philadelphia, PA - Reviews page 1 - Judysbook

Insomnia Cookies

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2215 Walnut St
Philadelphia, PA 19103
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(215) 496-0777
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Reviews

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Best

I ordered from Insomnia cookies on my senior year of college at Penn. It sounded good enough: order cookies and they'll be delivered warm to your dorm room. It wasn't just good ...

Worst

I'm normally easy to please, but this is ridiculous! They don't even deserve one star. I placed one order on Nov. 15th and another on the 16th. Here it is December 5th and neither...

Horrible customer service 12/5/2010

I'm normally easy to please, but this is ridiculous! They don't even deserve one star. I placed one order on Nov. 15th and another on the 16th. Here it is December 5th and neither has been delivered. My son's birthday has come and gone and no cookies. I can't even comment on the quality of the cookie, because I haven't been able to try them. I finally got an email that the cookies were shipped on Nov 27th, but according to the tracking they didn't ship until December 3rd. I wonder how old and stale these cookies will be by the time they arrive. It's been over three weeks and the second order still hasn't been shipped. I tried calling, but their voice mailbox is full so I can't leave a message. I've sent an email, and they don't respond. I can't imagine worse customer service. more

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Slice and bake from home 12/15/2005

(1) The service is slooooooow. (2) Cookies and brownies are overpriced. For 15 people + 1 gallon of milk, the bill was nearly $45. (3) The products do not taste any better than the slice-and-bake cookies from home, and are considerably more expensive. Take the extra two minutes and pop the instant stuff in the oven. more

Warm Cookies at 2am DELIVERED! 8/10/2005

I ordered from Insomnia cookies on my senior year of college at Penn. It sounded good enough: order cookies and they'll be delivered warm to your dorm room. It wasn't just good though, it was amazing! They have super fast delivery, their specials are great (a pint of Ben & Jerry's Ice Cream with your order!), and their toppings are to die for (twix, milky way, etc...and they can add them to their brownies and blondies too!). This service was started by two Penn Students in or about 2003. They start at 9pm and close at 3am. You can order cookies, brownies, ice cream, milk, blondies and more. You can choose from many traditional toppings (chocolate chips, nuts, etc) to more non-tradiational toppings (like milky way, snickers, peanut butter chips, etc). They are very friendly and their delivery is very prompt. So, late at night and craving a sweet treat? Then Insomnia Cookies is the place for you. more
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