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Innerworks Inc - Lenexa, KS - Reviews page 1 - Judysbook

Innerworks Inc

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9205 Quivira Road
Lenexa, KS 66215
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(913) 599-5066
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After three months, I finally received the final product - never believe them when they say 2 weeks! The communication from the sales staff was horrible - it constantly took me t...

GO ELSEWHERE!!!!! This should be NO Stars 11/30/2010

After three months, I finally received the final product - never believe them when they say 2 weeks! The communication from the sales staff was horrible - it constantly took me to follow up with them especially when things got rough. I was blamed for the mis-order and most likely for the mis-measurements..... both blinds ""hangers"" had to CUT the blinds! I have communicated my thoughts and feelings about this company with other homeowners so the word is out. I hope no other consumers have to go through what I did with this company. more

Go somewhere else 2/3/2010

Where do I begin - the shades took much longer than they were supposed to, they took my money and I never got anything for 2 months, then they called and made an installation time and were 1.5 hours late, no apology. Then the shades were wrong, sales gal said I was wrong, I had to show her the contract to prove I was correct. She never even apologized. I got about 8 windows done and only 3 fit properly and have working pulls. They have returned to fix things and never do, always late, it has been a very, VERY bad experience. Pros: Nice selection of fabric Cons: Shades were incorrect, don't fit, over 50% of pulls broken more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Congleton Industrial Park

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