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Infinity Moving - Bronx, NY - Reviews page 1 - Judysbook

Infinity Moving

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175 Walnut Ave
Bronx, NY 10454
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(212) 942-2020
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Infinity Moving - Bronx, NY
Infinity Moving - Bronx, NY
Infinity Moving - Bronx, NY
Infinity Moving - Bronx, NY

Reviews

( 145 )
( 14 )
( 1 )
( 2 )
( 18 )

Best

Very efficient group of guys that helped me move. They moved everything quickly and without any damages to the property of to my things. Thanks for all of your help!

Worst

There are pros and cons about this moving company in my experience. Pros: Low rates Movers are professional and good Everyone in the company is nice and usually fine to deal...

Very Efficient 2/14/2012

Very efficient group of guys that helped me move. They moved everything quickly and without any damages to the property of to my things. Thanks for all of your help! more

great service, very friendly workers 2/6/2012

The guys here were great with helping my family and I move. They got right to work and made sure to be careful with fragile items. Very respectful of our home and property. more

Pretty Smooth Sailing...I mean Moving 1/30/2012

Moved the equivalent of a studio size apartment, approx 1200-1300 lbs. from Brooklyn, NY to Houston, TX. Let me just say that the move itself was 100% problem free. Nothing was broken and the job they did packing everything was 100 times better than what I could have tried to do. Some minor things to point out... 1. They tried to change the pickup time and day . Once I explained I couldn't be there (flight already booked and no other choice) a compromise was found on the right day just a little bit later. HOWEVER, they more than made up for it in how fast they packed. 2. They kept changing the delivery date but I more than understood the reason. We were the smallest move and all the way in the front of the truck. Everything else had to be delivered in order to get to our items. Every time another delivery got delayed for whatever reason, it would delay us as well. NOT a big deal as the items we were moving were not needed ASAP. I would definitely recommend to anyone doing a long-distance move. Bottom line to me is the condition of my items and this was the first time everything came in PERFECT condition, not one thing was damaged. KUDOS!!! more

really good experience 1/23/2012

The movers did an excellent job. They were very cautious with our fragile packages. They were very professional and courteous. I am very satisfied with their services. more

Worst ever experience 1/21/2012

This was my 4th move in last 5 years. Infinity is the worst movers I have ever dealt with. Why worst okay let me detail you... They quoted me $2700 for one bedroom move from NY to LA, CA. They arrived 9 hours late at 8pm, as per deal they packed my stuffs and loaded on truck by 10:30pm and asked me to sign a contract of $3870 and also threatened to take my stuffs out and charge for packing stuffs if I don't agree for $3870. Just to let you know I booked the same stuffs I told their sales representative that I would be moving and actually I left my queen size mattress. Okay, I had no choice but to sign as it was too late in the night and I had a flight early next day. In LA, California they arrived 2 days late than what was agreed. They were supposed to come at 5pm but they came at 3pm when I was at work... They told my wife that they will charge $150 extra for long carry and refused to show the agreement I signed. To further let you know, I was told that there won't be any charge for long carry as Infinity will pick and deliver and there won't be any agent in between... I reached home at 4pm and they were waiting for me. I was told that I have to $1388 (balance amt.) + $150 for long carry. I was prepared with 1500 in cash. When I asked abt the agreement where I agreed for long carry changes he was not willing to show. But when I insisted they showed me and then I realized when they came to pick my stuffs they got my sign on agreement at 10:30 pm, I wanted to finish this soon so I didn't realize this. Anyways, I saw the agreement was if there is a long carry after 200 feet they will charge $75 per 75 feet. My apartment was hardly 100 feet from the main door where the truck was parked. After several arguments they didn't move a single stuff of mine and wanted everything in cash... finally I took my phone out to call 911. They realized this and moved my stuffs in. Nothing but this company is Pathetic, Cheat, Liar, rude and what not!!! Beware!!! more

great workers 1/17/2012

The movers were great!! They were very friendly and helpful. They were very careful with the fragile items and worked very hard. more

Loved everything! 1/9/2012

This has got to be the most beautiful job I have seen in a very long time! You knew just what to do and got to the job on time. Very impressed with everything and will definitely recommend you to everyone I know! more

NYC to michigan in 5 days 12/19/2011

from the beginning, the sales guy Joe at infinity was very helpful and reassuring that my antiques, glass vases and large paintings and boxes would get delivered to michigan without problem. i'm very happy with the price they charged me. it including all packing materials and labor. no surprises. i knew in advance exactly what the move cost. at the last hour, i had to request a time change. i understand that normally they can not change around pick-up times but somehow they were able to accommodate my request and gave me the few extra hours that i needed. three movers came to my place, right on time, were friendly and very fast but still took care to handle my furnishings properly.. i have 100 year old furniture and a sculpture that weighs over 300 pounds that definitely required movers with experience. Thanks to Isaac (Itzik) the foreman and the experienced movers, everything went without incident. i'm very satisfied with this company and would recommend them to all my friends. and a word of advice to anyone thinking to do their move by themselves: DON'T EVEN TRY. there is no way anyone could ever have coordinated my move from NYC to michigan on their own. after you rent a truck, pay for insurance, fuel, tolls, hotels etc you could not do it for even twice the cost of what Infinity charged me. not to mention the time you would waste, and the 5 friends you would lose after you convinced them to help you move. save yourself a lot of headache and hassles, Call INFINITY Moving, great price and service.. it's worth it. more

Very Fast 12/1/2011

The whole moving process was very nice. They worked very fast and efficiently. more

Thank You 11/21/2011

We are sorry it took so long to say a very big thank you to moving mom & I to our new home. On March 30th 2010, but we would like to take to time to thank you now for the great job you did on moving us, the organized way & teamwork that made our move easier on us. more

Great Cross Country Move 11/21/2011

The people at Infinity Moving took great care of me. I called in for a move from Virginia to Northern CA, and they helped me get everything set. Danielle (the sales person) was very personable and got everything rolling quickly. The pickup went smoothly, the guys were very nice. There were a few unexpected up-charges for things like boxing the couch cushions, dining room chairs and patio furniture, but it was reasonable, and really more due to my lack of knowledge of the process. Pretty much everything but large furniture needs to be boxed in long distance moves, so now I know. As it was a cross country move, it was estimated at 10-21 business days. I received a couple updates in the first week of estimated arrivals, and then heard directly from the driver a few days before the delivery. It ended up taking about 12 days for the shipment to arrive in CA, which was well within the range they had specified. The delivery was painless...they unloaded and set everything up where necessary. They were done in about an hour and a half without a hitch. I'd definitely recommend them again, and am planning to use them to move the remainder of my belongings at the end of the year. more

Perfect move 11/18/2011

I got a good job offer out of state so it was time to pack up and move. Initially, I was going to pack up a truck and do everything with the help of friends but then I decided that hiring movers would be easier and give me a fresh start. They arrived right on time and were careful with my belongings. And everything turned out perfect. more

Thank You Again 11/15/2011

I hate moving, but this company made it extremely easy, and did it within 3 hours. The company has a not to exceed policy that is great, and not only did they not exceed estimate they were way below estimate by half. Thank You Again. more

Nightmare- the tusnami was - but this people are evil 11/14/2011

Hell! my advise go to www.protectyourmove.gov and the www.BBB before listening to this crooks. We are scarred for life- our life things and hirelooms were damaged - its not even the money they charged us, the things are priceless. I hate them. On the actual day of the move I had less items for the move than had been originally calculated by our agent. That said, upon finishing moving our items from our apartment to the truck, the foreman suggested we actually owed more money. We spoke over the phone with some woman who urged me that we did indeed owe more, that we had received an incorrect quote, and as a result, we would not receive a discount (which should have been the proper adjustment) but then telling us as a courtesy we would not be charged more. I was also told that my boxes weren't "real" boxes. They had mentioned that Infinity boxes were the only "real" moving boxes I should' have used. Not only are Home Depot boxes considered standard moving boxes, but they come highly recommended by many moving companies. I did not buy them or grab them from a random store, they were brand new. When my girlfriend's mother asked one of the movers why the boxes labeled bedroom weren't put in the bedroom, we were explained that Infinity doesn't put boxes in their appropriate place. If a box is labeled Bathroom, Living Room, or Bedroom it doesn't matter, all boxes are left in the living room and I would have to put them in their appropriate place. This led the movers to put many "100 lb" boxes stacked on top of each other, on my couch, my dining table, etc... That is unacceptable. The only reason anything was put in another room was if I told the movers to do it, and I had to ask many times. Bed screws were left behind and not screwed in. Once the employee's noticed this they still did nothing about it, leaving the screws behind. I also noticed when I went to sleep on my bed that night that the bed was actually not put back together properly. The employee who put my bed back together just left pieces of it on the floor hidden under the bed. All my china and gifts from my parents in Japan were broken- even though the boxes were marked fragile and glass. Some were opened and I think they were going through our stuff. I feel violated and worse that things we got from my parents are destroyed and that was the last gifts we got from them. They can never replace them, with money The level of service we received was unacceptable - broken items, broken furniture, and extremely rude and poor service. This situation is the type of worst-case scenario for a person who is planning on moving across the country. I reported to the BBB , DOT and now writing my reviews- nobody deserves this kind of abuse- had I gone to BBB to no ratings and or the DOT complaints- I could have been better off renting a truck. Nightmare I still have to date. more

VERY PROFESSIONAL - HIGHLY RECOMMEND 11/10/2011

I used Infinity Moving & Storage for a move from Florida to San Francisco, CA. I based my choice largely on the recommendations of other people on social media. The quoting and scheduling process was very straight-forward from the time of pick-up to the time of delivery. My salesperson was a woman name Danielle. They are very competitive and worth the cost. Yes, they are the actual moving company - NOT BROKERS. I must say, I was very pleased with my decision. The movers were very professional and packed my items in the truck efficiently. All of my items arrived in the San Francisco (I kept a very detailed inventory), in good condition, and in a timely manner. My whole moving process was GREAT! If I ever decide to move back to Florida, my first and only call will be to Infintiy Moving & Storage. Thanks Infinity for a job well done. more

Very Professional 10/26/2011

They were so fast that they got every single thing out of the apartment and into the new place a half hour shy of the time limit I requested. They were very professional and I couldn't have asked for a better experience with this or any other moving company. more

Good Guys 10/25/2011

We hired this company to move furniture and it was a very good experience. They were good guys I worked with and they were efficient and professional. more

So Grateful 10/24/2011

How can I describe a better way to move. It was absolutely amazing. I couldn't ask for a better moving crew. I'm so grateful I got the Infinity Moving team that I did. They where such a big help. They where on time, nothing was broken, and the crew was very friendly. more

Two moves 10/19/2011

I have used these guys for 2 moves in the last 6 months and they were great both times. The movers on both teams were friendly, courteous, hard working, careful with my stuff and very respectful of the premises of the apartment communities I was moving out of and into. Prices are very reasonable, these guys stay on task and positive the whole time. My new apartment building manager saw them moving me in and remarked on how great they were - asking them to leave business cards behind for referrals. more

On Time 10/17/2011

I used Infinity Moving when my husband and I moved across town. They got to our place on time and got everything into the truck quickly. When they were all done all of my belongings where in perfect condition. I wouldn't use anyone else. more
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Owner Message

  • Infinity Moving & Storage is ranked the number one moving company for Manhattan. This New York moving company services the tri-state area including New York, New Jersey, Brooklyn, Bronx and Queens. This professional New York moving company has over...

Editorial

  • Movers help customers get up and go, safely packing and shipping or securely storing belongings.

  • 8/23/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon, Tue, Thu-Sat 9pm-5pm Wed 9:30am-5pm
  • Neighborhoods:

    West Bronx, Port Morris

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