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Industrial Guaranteed Products - Irvine, CA - Reviews page 1 - Judysbook

Industrial Guaranteed Products

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16600 Aston
Irvine, CA 92606
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(949) 851-2444
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Reviews

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Best

We have been a customer of IGP for over 20 years. They always promptly deliver our tape,bubble wrap,cleaners & supplies. The quality is excellent, the service is friendly & courte...

Worst

These people have a well deserved ""F"" on the BBB website. They send unsolicited product using random employees' names as a ""purchase order"" and then they are rude if you call ...

Customer Amazer's....great service and attitude! 6/28/2011

I am a very satisfied customer of IGP since 2001. The customer service is great and the sales people really go the extra mile to support my business. I am constantly impressed with the savings and quality product I am able to purchase. Customer service goes along way when purchasing huge quantity of products. I love having a company to partnership with, one that invest in my companies visions for the future. My orders are always processed quickly and delivery has been on time. The one time I had to return an order, the process was easy and convenient, they even paid for the return shipping. Thanks IGP for making my job easier! more

IGP delivers on time as promised 7/26/2010

We have been a customer of IGP for over 20 years. They always promptly deliver our tape,bubble wrap,cleaners & supplies. The quality is excellent, the service is friendly & courteous. If any item is damaged in transit they replace it. Pros: Great service & quality products more

Check out their rating on the BBB website 10/23/2009

These people have a well deserved ""F"" on the BBB website. They send unsolicited product using random employees' names as a ""purchase order"" and then they are rude if you call back and try to return the product, refusing to issue a return number (or say that they have to charge a 20% restock). They have very unethical business practices and they will lie to try and get you to pay. I would avoid dealing with them if at all possible, but as they ship without a purchase order and charge you at an inflated price , you might not have a choice. If they pull this with you, I'd suggest reporting them to the OC District Attorney's office. I'd give minus stars, but that wasn't an option. Cons: Uneithical, Rude more
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Additional information

  • Neighborhoods:

    Irvine Business Complex

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