Fair warning DON'T use this company. After hearing them get all the local praise on 1560 the game in town, obviously paid a lot of money for the press, I decided to give them a try as my usual guy was across town and not able to make it that day. I called them up and told them exactly what I needed, all I needed was the thermastat replaced nothing more nothing less. They sent out a contractor who immediately smelled blood as it was a fairly new house. Guy said he had only one thermastat in the truck, again I had called to tell them exactly what I needed, and this thermastat was going to cost me a total of $375 to get installed. Sweating bullets from the heat, I asked him how much would it cost if i ran a block down to buy the same thermostat. His answer ""$200 at least"". Not doing my research I told him to go ahead. Later that day I ran to Home Depot to pick something else up and decided to look to see if I had been had. Sure enough there was my thermostat with a $21.99 price tag right in front of me. I proceeded to call three local competitors in town who all quoted me $100 to get the same installation that these guys had done for $400. I then called the manager at Indoor Comfort who said and I quote, ""If you were to go to the steakhouse down the street wouldn't you expect to pay more then you would pay at the grocery store."" Yes I would but not the 20x mark up that indoor comfort solutions wanted to charge. Sorry for the narative but I want to get it out there are a hundred local guys in town who a) won't rip you off b) try to make you feel dumb about it and 3) do much a better job then these guys do. Again do not use these guys
In response to comment: 1) Yes all companies need to make a profit but I think everyone should know what type of profit y'all are trying to make which is 20x cost of the product (15 minute installation so maybe your labor is ridiculous)
2) Yes $89 for a service call, the same price I got the thermastat replaced for and it wasn't called a service call it was called a ""diagnostic charge"" by your company. It had been previously diagnosed by me by saying ""I need a new thermastat.' Guy did nothing to diagnose anything.
3) Look elsewhere: you have three reviews on this site I imagine thats not a good synopsis of your customer base. Not to mention I did my research its obvious form my experience you prey on consumers that don't do theirs.
4) I have one question, You still stand by your price of $400 being fair????