I was looking up the number for this clock shop, having been there numerous times for my precious antiques and happened to notice Anna K.'s review. Now, I never write reviews, but I just had to say something. Chet is not a con artist or a thief, he is an honest fellow and a good worker. If I have a complaint he is more than happy to accommodate. His name is based on scripture and we had a whole conversation about it. I can only say that Anna had a bad experience, or herself is trying to pull something (though I can't say what). I just hate to see this pollution on the web. I fully trust Chet.