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Illustria Salon & Academy - Milwaukee, WI - Reviews page 1 - Judysbook

Illustria Salon & Academy

1200 S 1st St
Milwaukee, WI 53204
(414) 831-4247
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Main categories:

Beauty Salons

Related categories:

Personal Care


Illustria Salon & Academy - Milwaukee, WI
Illustria Salon & Academy - Milwaukee, WI
Illustria Salon & Academy - Milwaukee, WI
Illustria Salon & Academy - Milwaukee, WI
Illustria Salon & Academy - Milwaukee, WI
Illustria Salon & Academy - Milwaukee, WI
Illustria Salon & Academy - Milwaukee, WI


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My friends recommended Karla the owner to me after I asked them where they got their hair cut and colored. Both of their hair always looked fantastic and I was looking for a chang...


I called Karla for a appointment and got a quote for $120.00 for 3 color highlights and a cut. When I arrived the place was deserted, a wreck, dirty with hair on the floor and dus...

Editorial review from Citysearch 4/6/2013

Cost Cutters would be a better option perhaps? more

Editorial review from Citysearch 3/2/2013

LOVE MY HAIR! Compliments galore! more

Editorial review from Citysearch 3/1/2013

I love Illustria Salon and Academy. I have recommended this salon to all my friends and family. If you want excellent service and great products treat yourself don't cheat yourself come to Illustria! :) more

Editorial review from Citysearch 2/26/2013

We at iLLustria have researched our computerized client base of over 14,000 records. Not only does this name not exist in our files, there have been no client complaints. Heide and Karlabeth are the in house master colorist and stylists. Heide is an educator with L’Oreal Professional and is recognized nation wide. She attends color conferences bi-monthly and educates our staff with the new techniques and advancements. To book an appointment with Heide a person must be prepared to wait three and a half to six weeks unless booked from a previous appointment. We try to accommodate all concerns and there have been no client concerns regarding the matter to date.\r \r \r iLLustria Management \r more

Editorial review from Citysearch 11/27/2012

Karla and her staff at Illustria Salon and Academy are outstanding in their field. They have created a warm and welcoming atmosphere and provide each client with specialized attention. No matter how you look or feel when you walk into the salon, you will walk out looking fantastic and feeling even better. more

Editorial review from Citysearch 10/24/2012

\r Karla is the best!. Super loving and talented! She has been doing my hair for almost 20 years and has done a great job with it. I have been gray since age 21, and Karla takes great care of it. You can not tell that it's not my natural color and my hair looks great!\r I'm allergic to hair color, so Karla is using a green non-ammonia no-smell hair color on me called INOA.\r She is sought after to teach at conferences and trains apprentices constantly. She works hard and loves her trade. I got my hair and makeup done for my wedding at Illustria and it turned out great too. My husband was speechless. It looked natural and was just stunning. I just love her! more

Fantastic place, best highlights and haircut I ever had!!!!! 10/6/2011

My friends recommended Karla the owner to me after I asked them where they got their hair cut and colored. Both of their hair always looked fantastic and I was looking for a change. Karla took the time to talk to me and give me suggestions as to what she think would be good for me. And the results were fantastic. The highlights I got brightened up my face and the hair cut was so precise. I have been going back now for over one year and have NEVER been disappointed. Her shop is friendly and inviting and I feel at home. If you want to look your best at a fantastic price call Illustria Salon and ask for Karla the owner. You will be so glad you did. thank you Karla!!!! Hugs more

Yes! Yes!Yes! 4/8/2011

If you want to have fabulous looking hair each and every time you get your hair done, then this is the place!\r \r Karla is the Yoda of hair. She is a master. She knows all of the latest techniques, information and products. She knows what's best for you and your hair. \r \r How anyone can think that she is not THE BEST must have a huge mental problem. I have been a loyal customer of Karla's for over 20 years and NEVER EVER have I been disappointed! ( I'm in my 40s.)\r \r You know she's awesome when strangers ask, ""Who does your hair?"" This has happened the very first time my hair was done with her in the 80's and continues to this day!!! That is why no one will ever do my hair except Karla.\r \r Illustria should be the wave of YOUR future. Call today! more


I called Karla for a appointment and got a quote for $120.00 for 3 color highlights and a cut. When I arrived the place was deserted, a wreck, dirty with hair on the floor and dusty. I should have walked out then but didn't. Karla and I had a 10 min consultation where I showed her 12 pictures of Gisele Buncheon. Simple sunny california girl highlights. I had long hair to mid back that was light brown. She tried to add low lights but I said no as my hair was already light brown. I explained that I had a bad experience before, just grown out my hair to mid-back from a bad bleaching and wanted to make sure she understood what I wanted one of which was no bleach. \r \r After applying the color and explaining to me her problems with her peruvian boyfriend for 30 min, I knew then something was wrong with her. She asked me to go outside while she smoked a cigarette and another and another. All the while completely unraveling, talking about her ADD, medications and personal life. VERY UNPROFESSIONAl. I would have left but could not with dye on my head. Karla forgot about my processing as she rattled on and on. The other hair dresser had to come out and tell her that she should take the dye out of my hair. We were outside for 40 min. \r \r When I got back from shampooing and looked at my hair she quickly turned me around away from the mirror and started another personal story. I had gray white strips from my head. She quickly styled me as the other girls working there (her students) looked wide eyed at my hair. I have curly hair and usually have the stylist straighten it after a procedure so I can really see what was done, she said my hair ""needed to rest"", shouldn't be straightened and not to wash it for a couple of days. I went to pay and Karla actually added a $15 long hair fee that wasn't quoted to me when I made the appointment. After she did what she did to my hair I was about to scream and walk out but held my composure, paid and left figuring I would get home, wash and straighten to see what was done. \r \r When I got in the shower my hair was the texture of straw even after I did a deep conditioning treatment. It broke off everywhere. I couldn't straighten it, I When my hair dried it was cut like a 80's rocker with freaky gray white and honey colored broken streaks. \r \r When I went back she gave me a deep condition and added a darker dye rinse to my gray white streaks. I didn't want her to touch my hair again with scissors as she cut it so bad.\r \r Although my hair wasn't gray anymore it was badly damaged and broke off for the next month repeatedly. I find her very unprofessional smoking in front of a client, not listening during our consultation, adding bleach, needing another employee to tell her processing was over done, speaking of her personal life, and adding an extra cost on to her knowingly bad job. She just ignored the fact that she damaged, broke, badly cut and ruined my hair with bleach when I told her I only wanted DYE. \r \r I called my credit card company and denied the charges instead of fighting with her. She made me feel like she wasn't sane or a stable person when she spoke of her life and problems. I had endured enough of her. I called the State Cosmetology Board and Better Business Bureau and logged a complaint with them. Hopefully people will read this before going in there. I think the girls in the salon post all the good reviews to get business. The phone didn't ring at all when I was there both times and they had no other clients. All I can say is this was a learning experience for me, never again will I go into a salon that looks deserted and has no phones ringing and I well get up from the chair as soon as I notice the stylist is a nut. more

Great Service 6/17/2009

Karla is amazing. She helped me with a style and color, and now she and Heidi are the only two people in town who I trust to make my hair look good. Pros: Great haircuts by talented stylists more

Best haircut in town 5/25/2009

I have been having my hair styled at Illustria Salon & Academy for many years. Karla always listens to what I want and gives me a good haircut. I would't go anywhere else. more

Best Salon In The City!! 5/13/2009

I have been going to Illustria Salon for a very, very long time. My Mom, Grandma and Aunt also go there. Heidi and Karla have taught me so many things on how to keep my hair healthy! I change my hairstyle almost every week and they are the only two people who can make my hair look exactly the way I want it to look at any given time. THEY ARE THE BEST!!!!!! - Stevie Pros: Heidi and Karla Cons: There aren't any. more

Great Place 5/11/2009

Karla is the best stylist. She puts her all into doing your hair to make sure it is to your satisifaction. All I can do is say thanks I found her again. I lost contact with Karla for several yrs. No one can compare to Karla's work. Thank You. Pros: Always getting a great hair style!!! more

I only go to ILLustria 5/7/2009

I love going there. Hiedi is the best!!!!!!!!!!! The salon is very clean and everyone is always very nice. Pros: Everything Cons: Nothing more

You Gotta Go To Illustria Salon! 4/29/2009

I just got my hair done by Brooklyn. At first I was nervous because Steph used to do my hair till she left but Brooklyn did an awesome job. She is a great stylist and personal therapist! THANK YOU KARLA FOR CREATING A PLACE I KNOW I CAN GET MY HAIR DONE WITHOUT WORRIES. Pros: The best quality in everything they do! more

Great for Walk-ins Guys!!! 4/16/2009

I don't know about dirty and disorganized...The place is very informal, and I'd rather go there than Regis or some other god awful corporate salon. And being a guy I'd never want to spend more that $30 for a haircut. The girls are great, and I've never recieved anything but the best treatment and the best service. I'd disregard milwaukeechicks review, sounds more like it was posted by a competetor. Pros: LOCATION, Walk-Ins, PRICE. Cons: I can't afford to get my hair done every day. more

always a great job 4/10/2009

I can walk in any time and get a great haircut. There is always someone who can take me with in 15 min! Pros: great barbers Cons: can't think of any more

In a word; VILE 3/2/2009

Oh my GOD, in one word...VILE. Stopped in to get my hair cut, never been there before and OMG it was disgusting, filthy and disorganized. I should have turned around and walked out but I figured I would buck it up and try. Hair was EVERYWHERE, dust and GRIME on EVERYTHING. Seriously it tainted my whole day, and I am not flustered by much. As my hair was getting cut all I could do was look at this brown thing on the floor in front of my, wondering if it was a huge dead insect or a clipping of hair. I was so glad to get home and take a shower to wash the feeling of filth out of my soul. Yeah the cut wasn't bad, but I am NEVER, EVER going back in that place. The towel my stylist wiped the grime off her station table with was the SAME towel she used to brush the clippings off my face with. So, SO, SOOOOOOO gross. Go to superclips if you want to save money, go to another salon if you want a better cut and service. If you go here be sure to be up on your vaccinations! ICK ICK ICK. Pros: can't think of one Cons: dirty and unprofessional more
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