This is a predominantly Japanese travel agency, so all of the agents speak Japanese fluently. They also book a lot of flights to Japan, so they have up to date flight specials from US to Japan.
Interestingly, it is usually cheaper to book a flight here that originates from Japan to the US and back versus booking a ticket in Japan.
They also carry tickets for events in Japan, so it you are looking for bullet train passes, or tickets to visit the Jibuli museum (Totoro, etc..)
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