I have severe asthma and lung cancer and the heat makes thing worse! my ac has not worked all season long and i had already spent almost 3 weeks in and out of the hospital! i finanlly gave up on my landlord and called around, i called 6 companies and got prices from $200 to $600 just to replace a capaciter ($15 dollar part)! I finanly called and spoke with Gerrald,!st he qutoed me a price to replace the part NOT a service contract and he NEVER treated me like i was a stupid woman! he quoted me a price(@$100.00) , was very informative and told me he would fit me in asap! i called the next morning after talking to my husband, he remembered me and within 2 hrs Joel was at my door! He replaced the capaciter in 20 minutes, cut my ac on, waited about 30 minutes and checked everything! while waiting he gave me tips and showed me important stuff! I was extremely pleased with the heart in this company and will NEVER use anyone but HUTCHINSON MECHANICAL! Thank you Gerrald and Joel!