My best friend had been in a horrible fender bender and I went with her to pick her car up after the repairs from Hutch's. I had seen the damage and her car was as good (if not better) than new...and they washed it. So, I ran into a deer early Sunday morning and that deer just about trashed the front left side of my car (keeping in mind I drive a 2005 Kia Rio) It took my side view mirror clean off, flattened the front left quarter panel, dented the hood, and cracked the windshield. The deer, as far as I know, lived because he got up and ran off. I couldn't even open my driver's door because the fender was so busted up. So, of course, I dropped my car off at Hutch's between two of my classes Monday afternoon. He took pictures of the damage, told us the estimate, went over the paperwork, had us sign what was necessary for my insurance claim, and our rental showed up. I wasn't even late for my next class. He had said it would be about 5-7 days for my car to be done, that alone was far less than what I had expected. Well, it's Friday and the phone call I got from Hutch's actually woke me up and they said my car would be ready for pick up this afternoon. They replaced the hood, the fender, the mirror, and the windshield. Hutch is very nice; I felt like I was talking with a friend instead of trying to execute a business deal, I couldn't thank him enough. My car was finished a lot faster than I expected and I couldn't be happier. Hutch will always be the first I go to in the case of future body repairs and will be the only repair shop I'd recommend to my friends. Looking at my car now, you would never guess that just a few days ago I had a face off with a big deer.
Pros: shop is right in the neighborhood, friendly owner, timely repair, they make sure you understand whats going to be done. Two Thumbs Way Up
Cons: I can't think of any.