My first and last time eating here. We heard it was good, but the hype was just that, hype. We mistakenly recommended it to friends from Taiwan, who like Hunan food, but they and my partner and I were so disappointed. We left it to the server to provide the best chicken, seafood and vegatable dish they had, and if that was their best, avoid them at all cost. Every dish was virtually the same, except for the main ingrediant, and each was relatively bland and uneventful. Not the mention the fact that who wants the same basic dish. It was like they were trying to get rid of leftovers. Granted, we did arrive only an hour before they closed, so my suspicions may be correct. In addition, the food was overpriced for Chinese food generally, and especially for such mediocre food. The bottom line? Unless your desperate, skip this place. I don't know if it was ever good, but it is not now.
Pros: The restaurant is large and roomy.
Cons: Bland, unimaginative and far from good Hunan food, and expensive on every level for Chinese food. There are much places for better Chinese food in San Francisco.