I will never adopt from this agency again. It was a horrible experience. My family and I went and found a puppy we really adored there. We played with him for a good hour and took him on a walk before deciding to make him our own. Filling out the application sheet, we realized that some of the questions were really strange and unclear but we filled it out truthfully and had no doubts.
Two days went by and we heard nothing from the Humane Society even though they said they would call the next morning. Finally, we called and they blatantly told us we were denied.
Why? Because we do not crate our dog while the family is away and instead let him stay in an enclosed yard with food, water, shade, and a doghouse for no more than 5 hours at a time. If the weather is bad, we leave him inside.
I called, dumbfounded about this and asked for the person in charge. I asked her why we were denied.
Their reasoning? He might get sick if left out too long and it's better to leave him inside a cage all day. Then, she rudely hung up on me.