Went in to this store, found a bed I loved. I asked the salesperson (JIMMY) said he was the son of the owner and in business 56 years. He assured me the bed I was interested in would work with my adjustable frame. I was very specific as to my needs, he assured me it will work. Bed was to be delivered at 1130 am they arrived at 630 pm (which was ok with me), the delivery guys informed me that it would not work with my frame and the subject came up with Jimmy in the store before bed was loaded on truck. Jimmy instructed them to bring it leave it here and convice me to let him custom make me rails next week. I believe this waranted a phone call to me the customer to run it by before sending delivery guys out in 3 hours of rush hour Atlanta traffic on a Friday night. Jimmy is "MIA" and unreachable, spoke with a very rude woman Karen at the store who told me she did not like my personality when I asked for a refund of the OVER $4300 I'd spend on this damaged, used bed (it was a mess when it arrived nothing like it looked in the store).
Still no word from "Jimmy" who is said to be at a wedding (from delivery guys), and out of state from the rude woman at store. Either way it is clear Jimmy feels being decietful is the right way to run his business.