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Huber, Michael L, Dvm - Animal Specialty Group Inc - Los Angeles, CA - Reviews page 1 - Judysbook

Huber, Michael L, Dvm - Animal Specialty Group Inc

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4641 Colorado Blvd
Los Angeles, CA 90039
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(818) 244-7977
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Reviews

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( 6 )

Best

Amazing facility. great experience. Tons of compassion & care from the doctors and the staff. Everyone recognized my dog in follow-up appointments, calling him by name & showin...

Worst

CAUTION!!!! If you love your pet do not take him/her to ASG. NO compassion, NO specialty care, only a focus on your Money. My cat “Monkey” suffered in their care for 24 hours and...

CAUTION!!!! 10/6/2010

CAUTION!!!! If you love your pet do not take him/her to ASG. NO compassion, NO specialty care, only a focus on your Money. My cat “Monkey” suffered in their care for 24 hours and when I arrived to visit him the next day he was almost dead! Nobody noticed he was unconscious, having difficulty breathing, and defecating on him-self. Only then did they start treatment just to satisfy me. He died less than twelve hours later. There are too many doctors and techs working here to get personalized care for your pet. DO NOT MAKE THE SAME MISTAKE I DID. I deeply regret taking him here, my cat deserved better care than he received at ASG. more

CAUTION!!!! 10/6/2010

CAUTION!!!! If you love your pet do not take him/her to ASG. NO compassion, NO specialty care, only a focus on your Money. My cat “Monkey” suffered in their care for 24 hours and when I arrived to visit him the next day he was almost dead! Nobody noticed he was unconscious, having difficulty breathing, and defecating on him-self. Only then did they start treatment just to satisfy me. He died less than twelve hours later. There are too many doctors and techs working here to get personalized care for your pet. DO NOT MAKE THE SAME MISTAKE I DID. I deeply regret taking him here, my cat deserved better care than he received at ASG. more

ASG used scare tactics and is unorganized 6/26/2009

The night my dog was brought in to ASG for potential anti-freeze ingestion I was told they did not have the anti-freeze antidote on hand. They called around but could not find anyone with it, so they started the 2nd treatment of choice. That morning my sister called around only to find that the ASG told another hospital that they had 2 vials on hand. She called ASG to confirm and was told yes, they had the 2 vials. She had to inform the ASG staff that my dog was there and needed the antidote. RIDICULOUS- they said someone had misplaced the 2 vials and the staff found it that morning. HOW DID THEY NOT START THE TREATMENT OF CHOICE RIGHT AWAY? It took my sisters prompting to get the job done. Then, they lied to my sister and told her that my dog was showing neurological problems- I found out that anti-freeze DOES NOT present itself with any neurological problems what-so-ever: this information coming from an antifreeze SPECIALIST. The staff was always kind to us but did not seem to want to answer our questions. They were kind to my dog. However, having researched the situation after the fact I can not help but feel taken advantage of. They tried to scare my sister when she was there the first night. They charged an IN HOUSE Dr. referral fee of $115 in addition to their $35 Dr. Exam/Prof fee. (WHICH, btw, I was charged TWICE.) They give you a low and a high estimate and you have to pay the middle- which is OK, BUT if they have t do a second estimate for other potential treatments you have to pay the middle AGAIN even if you have over $1,000 in credit. They only have 1 office manager who can process your refund and if that person is on vacation you WILL NOT get your credit until that person comes back. I was told my credit would go through the day- 9 days and I am still waiting. I am extremely angry at the ASG- I understand that health care costs a lot (I work in a pharmacy)- but it really seems like they are just after your money. They even charged me $16 for one of those cone/collar things that my dog did not need- upon picking up my dog they told us it was not needed but since we were charged for it we might at well keep it. HOW ABOUT NOT CHARGING ME FOR IT OR REFUNDING ME FOR IT? They did a poor job from the beginning- if my sister did not take the initiate to call, who knows if they would have ever told us they had the antidote after all. BTW- My dog tested negative for the antifreeze- we did the treatments anyway because the first MD scared us with the talk of the neurological problems. I'll let you all know when my refund finally comes through. Pros: kind front staff, certain vets are very nice Cons: lies and unorganized more

ASG used scare tactics and is unorganized 6/26/2009

The night my dog was brought in to ASG for potential anti-freeze ingestion I was told they did not have the anti-freeze antidote on hand. They called around but could not find anyone with it, so they started the 2nd treatment of choice. That morning my sister called around only to find that the ASG told another hospital that they had 2 vials on hand. She called ASG to confirm and was told yes, they had the 2 vials. She had to inform the ASG staff that my dog was there and needed the antidote. RIDICULOUS- they said someone had misplaced the 2 vials and the staff found it that morning. HOW DID THEY NOT START THE TREATMENT OF CHOICE RIGHT AWAY? It took my sisters prompting to get the job done. Then, they lied to my sister and told her that my dog was showing neurological problems- I found out that anti-freeze DOES NOT present itself with any neurological problems what-so-ever: this information coming from an antifreeze SPECIALIST. The staff was always kind to us but did not seem to want to answer our questions. They were kind to my dog. However, having researched the situation after the fact I can not help but feel taken advantage of. They tried to scare my sister when she was there the first night. They charged an IN HOUSE Dr. referral fee of $115 in addition to their $35 Dr. Exam/Prof fee. (WHICH, btw, I was charged TWICE.) They give you a low and a high estimate and you have to pay the middle- which is OK, BUT if they have t do a second estimate for other potential treatments you have to pay the middle AGAIN even if you have over $1,000 in credit. They only have 1 office manager who can process your refund and if that person is on vacation you WILL NOT get your credit until that person comes back. I was told my credit would go through the day- 9 days and I am still waiting. I am extremely angry at the ASG- I understand that health care costs a lot (I work in a pharmacy)- but it really seems like they are just after your money. They even charged me $16 for one of those cone/collar things that my dog did not need- upon picking up my dog they told us it was not needed but since we were charged for it we might at well keep it. HOW ABOUT NOT CHARGING ME FOR IT OR REFUNDING ME FOR IT? They did a poor job from the beginning- if my sister did not take the initiate to call, who knows if they would have ever told us they had the antidote after all. BTW- My dog tested negative for the antifreeze- we did the treatments anyway because the first MD scared us with the talk of the neurological problems. I'll let you all know when my refund finally comes through. Pros: kind front staff, certain vets are very nice Cons: lies and unorganized more

Amazing animal care 2/26/2009

Amazing facility. great experience. Tons of compassion & care from the doctors and the staff. Everyone recognized my dog in follow-up appointments, calling him by name & showing him such affection! Very knowledgeable & helpful, great communication between the hospital & me as well as the hospital and my regular vet. staffed with doctors 24/7 - what a relief! Everyone loves animals & obviously loves their work. Pros: 24/7 staff, beautiful facility & very competent, pet friendly doctors and staff Cons: what's not to like? more

Amazing animal care 2/26/2009

Amazing facility. great experience. Tons of compassion & care from the doctors and the staff. Everyone recognized my dog in follow-up appointments, calling him by name & showing him such affection! Very knowledgeable & helpful, great communication between the hospital & me as well as the hospital and my regular vet. staffed with doctors 24/7 - what a relief! Everyone loves animals & obviously loves their work. Pros: 24/7 staff, beautiful facility & very competent, pet friendly doctors and staff Cons: what's not to like? more

Most overrated veternarian group 2/18/2008

SCAMMERS SPECIALTY GROUP! Whoah! These people charge 7 times what other vets charge & provide less service. If I am paying premium prices for specialists, I want to talk to the specialis, not their intern. I also expect results delivered at times comparible to their competitors or sooner, given the price. Not! Avoid at all costs! you'll thank me. Pros: cleanliness Cons: service more

Most overrated veternarian group 2/18/2008

SCAMMERS SPECIALTY GROUP! Whoah! These people charge 7 times what other vets charge & provide less service. If I am paying premium prices for specialists, I want to talk to the specialis, not their intern. I also expect results delivered at times comparible to their competitors or sooner, given the price. Not! Avoid at all costs! you'll thank me. Pros: cleanliness Cons: service more

A quality animal hospital 11/11/2006

When our beautiful Pitbull, Mestiza, was diagnosed with cancer that had metastasized to her lungs we were broken. My girlfriend, who works at Animal Surgical and Emergency Center (ASEC) in West L.A. as a vet tech, asked the surgeons who we should turn to. There was an overwhelming consensus...Doctors Ayl and Sabhlok. No question. They're the doctor's doctors. We were already informed that the cancer our dog had was aggressive and realistically, there was little hope. Because of Dr. Sabhlok, Mestiza was able to live an additional YEAR AND A HALF from the time she was diagnosed with the soft tissue sarcoma. Dr. Sabhlok and vet-tech Robert were so supportive and non-judgemental. In retrospect, we were so unwilling and selfish to let go of our beloved family member. They let us make the the most difficult decision of when it was time to let go. They prolonged Mestiza's life so unbelievalbly long that her case was going to be published in an oncology journal. Wow! When it was time to let her go, Dr. Sabhlok and Robert were both there, not because we requested them to be there, but because they wanted to be there. All of us cried, hugged, and commiserated for a good ten to fifteen minutes. Dr. Sabhlok wrote in her file that if we had come in to put Mestiza to sleep in the middle of the night, that the staff should call her no matter what time so she can be there to administer euthanasia. We lost a member of our family on July 13, 2005. We gained two more in Dr. Sabhlok and Robert that day. Thanks to ASG and all their wonderful and caring staff. Also, a big thanks to ASEC in West LA for recommending the best vet oncology center that's experienced at treating aggressive cancers. Pros: Experienced and caring vet oncologists. Staff was excellent. Cons: none more

A quality animal hospital 11/11/2006

When our beautiful Pitbull, Mestiza, was diagnosed with cancer that had metastasized to her lungs we were broken. My girlfriend, who works at Animal Surgical and Emergency Center (ASEC) in West L.A. as a vet tech, asked the surgeons who we should turn to. There was an overwhelming consensus...Doctors Ayl and Sabhlok. No question. They're the doctor's doctors. We were already informed that the cancer our dog had was aggressive and realistically, there was little hope. Because of Dr. Sabhlok, Mestiza was able to live an additional YEAR AND A HALF from the time she was diagnosed with the soft tissue sarcoma. Dr. Sabhlok and vet-tech Robert were so supportive and non-judgemental. In retrospect, we were so unwilling and selfish to let go of our beloved family member. They let us make the the most difficult decision of when it was time to let go. They prolonged Mestiza's life so unbelievalbly long that her case was going to be published in an oncology journal. Wow! When it was time to let her go, Dr. Sabhlok and Robert were both there, not because we requested them to be there, but because they wanted to be there. All of us cried, hugged, and commiserated for a good ten to fifteen minutes. Dr. Sabhlok wrote in her file that if we had come in to put Mestiza to sleep in the middle of the night, that the staff should call her no matter what time so she can be there to administer euthanasia. We lost a member of our family on July 13, 2005. We gained two more in Dr. Sabhlok and Robert that day. Thanks to ASG and all their wonderful and caring staff. Also, a big thanks to ASEC in West LA for recommending the best vet oncology center that's experienced at treating aggressive cancers. Pros: Experienced and caring vet oncologists. Staff was excellent. Cons: none more

Just a personal experience that I have to share. 12/9/2004

This place has always open my heart whenever we drove by or think about it. Me and my (soon-to-be) girlfriend was looking for a Thai restaurant to dine and hopefully "break the ice" and ended up here that one evening. The place had a karaoke party going on and the waitress said it was okay, so we didn't want to be rude and walk out. Instead, I ordered and ate (she didn't eat). It was so loud because they were singing in Thai, I thought to myself that this would end my date here and I won't be able to see and enjoy my time with her in the future....well, 5 plus years now and many, many Thai dishes later, she stood my me. So I gave it a thumbs up for their support and an above average for the food. Pros: above avg. food Cons: , location more
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