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Houston Euro Collision - Houston, TX - Reviews page 1 - Judysbook

Houston Euro Collision

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5810 Star Ln
Houston, TX 77057
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(713) 785-1425
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Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX
Houston Euro Collision - Houston, TX

Reviews

( 16 )
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( 7 )

Best

During the Thanksgiving Holiday, i got in a car wreck while my car is being fix , i was able to rent one of their Loan Cars, Malibu 2007 , to be able to visit my family in Califor...

Worst

Stay Away. Don't trust them with your car. They come up with random BS excuses. You'll get delay after delay after delay. DON'T WANT TO WAIT MONTHS FOR A SIMPLE 5 DAY REPAIR? TH...

Stay Away 5/3/2012

Stay Away. Don't trust them with your car. They come up with random BS excuses. You'll get delay after delay after delay. DON'T WANT TO WAIT MONTHS FOR A SIMPLE 5 DAY REPAIR? THEN DON'T WASTE YOUR TIME OR MONEY HERE! 95% of the time your car is going to be sitting there wasting away. Find somewhere else to take your car to. Please. more

Houston's least professional... 7/28/2011

Houston Euro Collision was recommended to me by another reputable auto shop. I also took the time to read all the reviews and decided I would take my car to Houston Euro to get front bumper work done. Boy was that the worst decision ever! These guys kept delaying on my car and came up with excuses after excuses. First, they received the wrong parts causing another week's delay. Then, an employee accidently scratched the bumper while putting it back on and so they had to repaint it resulting in another week's delay. Each promised delivery date came and went with yet another excuse. After almost a month and more out-of-pocket money spent on rental car than cost of repairs, Houston Euro agreed to repaint my rear bumper at no cost as compensation for all the delays (and lies?) Ok, that' better nothing, right? Wrong!! They screwed up on the rear bumper multiple times as well - they told me they had to fire the employee that messed up the paint job on my car and so it was going to be another few days!. After more than a month in their incompetent hands, my car was deliverd late Saturday afternoon and they hadn't bothered to wash the exterior even though it was very dirty as it had rained the day before. It was obvious someone had a picnic in my car as I found french fries and pickle under my seats, a huge greasy thumb print on my rear-view mirror, and ketchup/grease stains all over the interior controls, steering wheel and dashboard! The foreman told me to bring it back to the shop the following Saturday for a full detail, but when I called in to confirm an appointment, he simply said he was too busy and would call me back to schedule at a different time....and that was the last I heard from him. Oh, the first day I received my car I noticed the ambient temperature was reading 150F so I brought my car in to shop and they found that Houston Euro had placed a tape over the whole that allows air to flow to the temperature sensor causing the sensor to read engine temperature instead of ambient air. Did I already mention incompetent in this review?!? While all this was happening I tried to get the owner's contact information but the foreman refused to provide. I also requested the owner to call me but never heard from him/her. Obviously the owner has no interest in how his/her business is doing. If you read this review and still decide to take your car to Houston Euro Collision (including all the dealerships that outsource body work to these guys), be prepared for the worst experience of your life! These guys get 1 star from me only becuase a rating is required to post this review, otherwise I'd give them 5 negative stars if there's such a thing!! more

Houston's least professional... 7/28/2011

Houston Euro Collision was recommended to me by another reputable auto shop. I also took the time to read all the reviews and decided I would take my car to Houston Euro to get front bumper work done. Boy was that the worst decision ever! These guys kept delaying on my car and came up with excuses after excuses. First, they received the wrong parts causing another week's delay. Then, an employee accidently scratched the bumper while putting it back on and so they had to repaint it resulting in another week's delay. Each promised delivery date came and went with yet another excuse.\r After almost a month and more out-of-pocket money spent on rental car than cost of repairs, Houston Euro agreed to repaint my rear bumper at no cost as compensation for all the delays (and lies?) Ok, that' better nothing, right? Wrong!! They screwed up on the rear bumper multiple times as well - they told me they had to fire the employee that messed up the paint job on my car and so it was going to be another few days!. After more than a month in their incompetent hands, my car was deliverd late Saturday afternoon and they hadn't bothered to wash the exterior even though it was very dirty as it had rained the day before. It was obvious someone had a picnic in my car as I found french fries and pickle under my seats, a huge greasy thumb print on my rear-view mirror, and ketchup/grease stains all over the interior controls, steering wheel and dashboard! The foreman told me to bring it back to the shop the following Saturday for a full detail, but when I called in to confirm an appointment, he simply said he was too busy and would call me back to schedule at a different time....and that was the last I heard from him.\r Oh, the first day I received my car I noticed the ambient temperature was reading 150F so I brought my car in to shop and they found that Houston Euro had placed a tape over the whole that allows air to flow to the temperature sensor causing the sensor to read engine temperature instead of ambient air. Did I already mention incompetent in this review?!?\r While all this was happening I tried to get the owner's contact information but the foreman refused to provide. I also requested the owner to call me but never heard from him/her. Obviously the owner has no interest in how his/her business is doing.\r If you read this review and still decide to take your car to Houston Euro Collision (including all the dealerships that outsource body work to these guys), be prepared for the worst experience of your life!\r \r These guys get 1 star from me only becuase a rating is required to post this review, otherwise I'd give them 5 negative stars if there's such a thing!! more

Save My Holiday! 11/27/2010

During the Thanksgiving Holiday, i got in a car wreck while my car is being fix , i was able to rent one of their Loan Cars, Malibu 2007 , to be able to visit my family in California. Thank You Houston Euro Collision more

Save My Holiday! 11/27/2010

During the Thanksgiving Holiday, i got in a car wreck while my car is being fix , i was able to rent one of their Loan Cars, Malibu 2007 , to be able to visit my family in California. Thank You Houston Euro Collision more

RENEE LIMON IS THE GIRL FOR ALL YOUR AUTO NEEDS! 5/26/2010

RENEE LIMON IS AWESOME, HER CUSTOMER SERVICE CAPABILITIES WILL BLOW YOUR MIND AWAY. SHE HAS ALWAY GONE ABOVE & BEYOND TO HELP ME & MY FAMILY. CALL HER 281-777-1965. Pros: OPEN 6 DAYS A WEEK more

Wonderful Body Shop 2/16/2010

Houston Euro Collision is honest, affordable & extremely friendly. I can always count on Renee to fix my car with Precision & a lot of care. I just love her great smile & wonderful positive attitude. If you are looking for a real honest Auto Shop well Houston Euro is the place to go call Renee at 713-785-1425 Pros: Certified Technicians more

Wonderful Body Shop 2/16/2010

Houston Euro Collision is honest, affordable & extremely friendly. I can always count on Renee to fix my car with Precision & a lot of care. I just love her great smile & wonderful positive attitude. If you are looking for a real honest Auto Shop well Houston Euro is the place to go call Renee at 713-785-1425 Pros: Certified Technicians more

Great Car Center 2/15/2010

Houston Euro Collision is very informative when it cam to my repairs. The quality of work was superb, and the Staff AWESOME! more

Great Car Center 2/15/2010

Houston Euro Collision is very informative when it cam to my repairs. The quality of work was superb, and the Staff AWESOME! \r more

Highly Recommendable 11/27/2009

H.E. Automotive is wonderful, I had a noise on my BMW & every where I went the so called mechanic never heard it. When I went to H.E. Automotive, not only did they hear it, but they fixed it!! you guys are the best!! \r more

great place 11/5/2009

Houston Euro Collision is an awesome place to take your vehicle. I was recently in a major accident and the girls up front were so sweet & friendly. Jorge the Body Shop Manager walked me through the whole process and kept me inform the whole time. The repair itself was amazing my Mercedes looked wonderful and drove great. Kudos to Houston Euro Collision for the great repair on my car. \r \r more

great place 11/5/2009

Houston Euro Collision is an awesome place to take your vehicle. I was recently in a major accident and the girls up front were so sweet & friendly. Jorge the Body Shop Manager walked me through the whole process and kept me inform the whole time. The repair itself was amazing my Mercedes looked wonderful and drove great. Kudos to Houston Euro Collision for the great repair on my car. more

honest bodyshop 11/3/2009

Houston Euro worked with me to get my car back in pre-accident condition. I was very happy with the time frame and price since I am a college student and, on a fixed budget. The technicians were very informative and nice. My Toyota is even better then I remembered before the accident. Thanks Houston Euro Collision!!!!!! more

great place 11/3/2009

When it comes to customer service... Houston Euro Collision has it hands down. Sharon & Renee are SO friendly & nice. Mechanical, body & paint are there specialties. I see my friends every 3000 miles for my oil changes and coffee is always fresh & served with a smile.Houston Euro is a very good old fashioned neighborhood mechanical place. more

great place 11/3/2009

When it comes to customer service... Houston Euro Collision has it hands down. Sharon & Renee are SO friendly & nice. Mechanical, body & paint are there specialties. I see my friends every 3000 miles for my oil changes and coffee is always fresh & served with a smile.Houston Euro is a very good old fashioned neighborhood mechanical place. more

call HEC at 713-785-1425 11/3/2009

HEC is a very friendly & has a really clean office. I dont visit bodyshop's very often, but this particular shop caught my attention... so i had to write these few lines. The employees are always attentive to my vehicles needs. I would highly reccommend this shop to everyone. more



Wonderful Workmanship 9/14/2009

I recently had a major accident my Landrover. I was very distraut at the scene of the accident. I love my truck... my baby was damged, and at that moment i didnt care about anything else not even myself!! Upon my arrival the staff at Houston Euro Collision were more concerned about my well being. I realized it is just a vehicle... Well, after I was secured we then talked about my landrover. I can say this as much concern they showed me it was the same for my vehicle. I am just amazed at the customer service, workamnship & over all process! I will definitely use there service again!! Pros: Expertise in European Autos more
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Additional information

  • Hours:

    Monday thru Friday 8am to 6pm Saturday 9am to 2pm
  • Neighborhoods:

    Westside, Woodlake/ Briar Meadow

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