If there was a negative number, I would give that! It was the worst expierence I've had during the entire wedding planning. I ordered my dress June 5, 2010 it's now March 15th, 2011 and I still DO NOT have my dress. It's been a disaster...no one is ever willing to help. When I call, they never have a clue, I swear the people have to be some of the most incompetent adults I have ever had to come in contact with. Please brides, save yourselves, the cheap prices are not worth the hassle of dealing with their terrible business!!!