They charged me $280 on Japanese straightening. It only took them 3 hours to complete the entire process, including 30min of hair-cut. The time they spent on the process is the shortest ever I have heard. They claimed that that's because my hair is not too much and not very curly so it didn't take that long to process. Fine, I don't care how long it takes to straighten my hair. All i want is to have straight hair. But in the end, after just one day, my hair went back to the condition before I did the straightening, a.k.a, my hair is not straight as i expected. And when i called them and spoke to the manager about that i'm not happy about my hair. and she claimed that that's because my hair length is up to the shoulder and that's why the bottom part is not straight. and she said that on the day after I did my straightening in their shop, my hair was perfectly straight. And it must be because my hair condition changed so that my hair is not straight after one day. Come on, I didn't wash my head as i was told not to do so within one day after I did the process. Nothing changed, and I was told that the straightening should last for at least 6 months. The manager was very very rude speaking to me and she even shouted to say that show her that my hair is not straight right now. I told her that i don't have time right now i have to wait until weekend, she just hung up on me! and with regards to the stylists, those Japanese just don't speak and listen English well. It took me long to explain to him what I want with lots of gestures. but in the end, it turns not to be the way I wanted. Besides, their skills are just so so. I just feel that he rushed to complete the process and didn't really pay attention to the quality at all. I would never ever go back to that shop again and I wouldn't recommend anyone go to that shop. Unfortunately the ""one star"" is the lowest rating, otherwise, i would have given them a -5 rating!