I never write comments, but I this time I felt compelled to write. What a refreshing way to buy a car. I went on their website, and found the perfect MKX. I called the 800 number, and got one of their Internet Coordinators who made sure the car was there. Sure enough it was, They set an appointment around my schedule, I arrived and the car was up front as they promised. She introduced me to my salesman who showed me the car, and answered all of my questions. He explained the paperwork, and I took my new car home. Even my friend who was with me commented on how nice everyone is. I have already sent my brother there. Thank you for being so nice, and making my buying experience so easy!