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Hooves & Paws Veterinary Clinic - Helotes, TX - Reviews page 1 - Judysbook

Hooves & Paws Veterinary Clinic

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16060-1 Bandera Rd
Helotes, TX 78023
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(210) 695-4411
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Reviews

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Best

Dr. Kline and her staff are quite knowledgeable and very compassionate. They go out of their way to make themselves available to you. They are personable and very reasonably p...

Worst

had been with dr. Kline for many yrs. got sick in nov. and was ill until the end of april. took my dogs in for their annual shots. The exam room smelled so bad that I almost thr...

Editorial review from Citysearch 7/17/2012

To our clients,\r Hooves and Paws Veterinary Clinic would like to sincerely apologize for the comment that is titled “be aware of who you are actually dealing with”. This comment is from a disgruntled past employee, who quit abruptly on her own accord. The Hooves and Paws staff works as a family, and as a whole we completely disagree with the accusations and horrible light that this review paints of us. We hope that you will please continue to be/ or become part of the wonderful client and staff family we strive to have. If ever anyone has any questions or concerns we will gladly take the time to address them, our door is always open.\r \r Sincerely, \r Hooves and Paws Veterinary Clinic \r more

be aware of who you are actually dealing with... 3/9/2012

HOOVES AND PAWS VETERINARY CLINIC is a messed up place to leave your animal they sit under anesthisia for 45 mins plus for no reason while the bitch doctor sits on her ass on facebook all damn day knowing your animal is prepped and ready for surgery oh yeah and not to mention she hands out controlled drugs like tramadol like candy to her husband so they dont have to spend money on going to the doctor cuz his back hurts but yet she can afford to have her nails done every 2 weeks and cut her employees hours to do so and over book us at work and no lunch breaks with 12 hour days working our asses of for 9 months with out a raise and thinking she is high and mighty compared to everyone else if only her customers knew what she said about them behind their backs and how unsafe and unsanitary her procedures were but damn she is good at lying...... more

NOT WHAT YOU THINK... 2/12/2012

if only u knew what went on and was said behind the scenes of this place u would think twice about bringing your animals here...and the crap the staff members put up with in this place is crazy, not to mention some of the illegal things they do... more

very knowledgeable. low on the customer relations 1/18/2012

had been with dr. Kline for many yrs. got sick in nov. and was ill until the end of april. took my dogs in for their annual shots. The exam room smelled so bad that I almost threw up. my vision was impaired from medication and I was kind of foggy. I told the young lady I thought the room smelled like someone messed in there. wrong thing to say. Dr. Kline would not speak to me in the room completely ingnored me. then when I left I was told that I would have to pay almost $60. more to have the perscriptions (3) sent to an acredited pharmacy.nice since my husband had lost his job.we don't go there any more. Really compassionate more

Exemplary Veterinarian Clinic and Staff 9/1/2009

Dr. Kline and her staff are quite knowledgeable and very compassionate. They go out of their way to make themselves available to you. They are personable and very reasonably priced. The clinic is very well-staffed and is always run professionally and is clean. There are ample examining rooms and everyone is extremely friendly and helpful. They do not charge outrageous prices, yet deliver a quality service and treat the animals very well. I do not hesitate recommending them, giving them 5 stars, and I rarely give 5 stars. Today's service world, typically, is continually providing less service, in spite of rising costs. You'll find that to 'not' be the case with Hooves and Paws. They are a 'rare breed' and an 'excellent find'. They actually take the time to listen to you, addressing all your concerns. I have many pets and have been to this clinic on multiple occasions; including routine and emergency visits. With each visit, I have found their service to consistently meet this review. I find their location to be very accessible, as well. Pros: Professional Compassionate Service at Affordable Prices more

Best Veterinary Clinic in Town! 9/11/2008

My family first came to know the wonderful people at Hooves and Paws when we sought care for my 12 year old Boston Terrier who had been injured by a car. Dr. Klein and her awesome staff are tireless workers and fabulous people. My dog is recovering and we even adopted a precious kitten from them! Pros: Caring, knowledgable staff, and a great sense of humor. Cons: That there's not more people like them. more

Compassionate Animal Care... large and small 6/23/2008

Caring folks .... lobby has cats running free and the staff cares for all. Dr. Klien is one of the best. Pros: Dr. Klien and her staff and a comfy office Cons: Need more staff more
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  • Neighborhoods:

    Helotes, Northside

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