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Hoover Toyota - Birmingham, AL - Reviews page 1 - Judysbook

Hoover Toyota

2686 Hwy 150
Birmingham, AL 35244
(205) 978-2600
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Automotive , Trucks


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Wow the people here are very nice and what a great facility. We just bought our 6th vehicle there. We get free cars washes anytime and they even come to our house to pick it up fo...


I brought my car in for an electrical problem. My low-beam headlights did not work on Tuesday, but my high-beams did. Both low and high-beams worked on Wednesday. On Thursday, nei...

Hoover Toyota 9/8/2011

Wow the people here are very nice and what a great facility. We just bought our 6th vehicle there. We get free cars washes anytime and they even come to our house to pick it up for oil changes and bring it back for no extra charge. What dealer does that? more

Stay Clear of Hoover Toyota - TRUST ME 7/13/2011

Does not care about the customer at all - Hoover Toyota Service Dept may smile while they greet you or ask how you are, but their service management is piss poor no matter if they smile or not... Believe me, I will never have any of my vehicles worked on at this place ever again. They mounted a set of used tires on a set of used wheels for my Tundra. Wheels & tires both in excellent condition, I was so excited! Well, after I had a blowout in the middle of nowhere on the way to a Destin vacation and $500 later, both the tow company & Sears (where I went to replace the tire) told me to take the tire back up to whoever did the work and show the service managers what kind of shoddy work was done and they may help me out... So, I took their advice. I went up to the service station and politely addressed the issue b/c at this point there was no reason to be upset.. The damage was done, fixed, and people make mistakes - it happens... One manager after another came and not only listened to my story but was also shown before & after photos and the wheel and tire itself and what had happened. Everyone was in agreement that the tire was mis-mounted and had bent the steel belt inside the tire that creates a seal to the wheel in the process. They even said it had happened before... What upset me was Then the "Service Foreman" came out, took a look, and told me SORRY that was a MANUFACTURERS DEFECT and I would have to call them and walked away along with every other manager there... I was blown away!! This was such a clear act of customer neglect - It was unreal! I had all the evidence in the world to show exactly what had happened without a doubt. After a couple words were exchanged about what I thought about their professional judgement and dodging abilities, I knew I shouldn't have gone up there and that all it would do would tick me off. So, all I want to do is share my story in hopes that this would help a couple of people save their hard earned time and money and stay away from such a business and take it elsewhere. more

Hoover Toyota is A Good Place to Buy and a Confusing Place to Maintain 8/16/2005

This is a large dealer with all the standard models. The waiting area has internet access and a cafe. It is an easy outfit to interact with. They are a Costco provider so you can get a deal at or below invoice if you are a Costco member. The pricing generally is fair. The website is a great way to review the stock and compare vehicles. The only confusing thing is that after purchase of a new car, there are several "levels' of maintenance at different price-points and the employees refuse to indicate what, exactly, is Toyota-recommended maintenance. So, go figure. Still we were happy to buy a car with these folks. more
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