I would suggest this store for anyone starting out wanting to buy furniture that is cheap and pretty well made. I bought a faux leather chair here and have been using it for almost 2 years. It's a well made chair and I have not had any problems. I have a cousin who bought a couch here and it caved in within months of purchasing it, unfortunately she did not call them or try to bring it back so I can't say anything about their return policy. The staff are mostly young kids and the hours are pretty norm.