In November, 2011, I had new carpet and wood floors installed. I had a difficult time making the decision as to how far to extend the wood, what products to use, etc. Part of the difficulty was due to a recent lung infection caused by some cleaning fluid used during my remodeling. Because I was extremely concerned about fumes, etc., Home Carpet One was extremely patient and helpful in making my decisions. They called me several times during the process just to check in. I ended up with beautiful carpeting and wood flooring. All installers did a great job and were very nice. I strongly recommend Home Carpet One for not only their extensive and excellent products, but for their installers and their customer service.