I use to love this place for the quality and value but they have just lost it! The attitude of the staff and whatever the cooks are doing, which isn't much, just flushed this place down the drain. Went there one night 30 minutes before closing. It was clear the staff was ready to get out of there A.S.A.P. I ordered pot-roast and a side of spinach...and advertising that your meat is Neimans Ranch is nothing to brag about, that's what Safeways sells...Golden Gate Meat Company is quality. 1-2 minutes at the most after ordering my meal was out. The mashed potatoes were colder than room tempature and the pot-roast was nuked to the max. The spinach was not properly washed, it was full of sand, and cold also. After not touching my meal and sitting there for 15 minutes I was asked if it was not ok, I explained, the spinach was taken off my bill and I asked for a to-go box for the meat to take home to the dog. I paid and sat there for another 15 minutes. I had to go to the bar to ask where my to-go box was and they had thrown it away. I left, and that evening called back to let the manager know I was upset that I had paid for a meal the was discusting and disgarded, he asked me to come back the next night to make it up...I won't even continue...it was worse! If your looking for a great comfort food with fantastic staff and atmosphere in the castro go to 2223! ...or stay home
Cons: Rude staff, poor quality food
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