Holmes, Michael, Md - Medical Plus

I have been a long time customer (15+ years) of Dr. Holmes, however due to my last visit, I will no longer be using his services. \r \r The office manager (Crystal) was EXTREMLEY rude and unhelpful. She spoke to me as if I were a complete idiot, instead of being very ill with bronchitis. She refused to confirm my insurance, so I did not get to see Dr. Holmes, I instead sat around in his waiting room for 2 hours. Her tone and demeanor was completely uncalled for. My advice to Crystal would be to find a job where she works in complete isolation, because she certianly does not have people skills, and definitely does not need to be working with people who are ill. Even her office staff was saying how rude she is, and how bad of a mood she is always in.\r \r It's sad when the manager of the business runs away customers that have been loyal for 15+ years. Pros: Open 7 days a week Cons: Terrible service, and VERY rude office manager. more

When people go to see a Dr they want someone who will listen to what is wrong with them. This Dr. spent less then 5 minutes with me. Did not tell me what was wrong just wrote a script for some meds and sent me on my way. I thought it was just me, so I later brought my youngest in to be seen by him and the head nurse wanted me to get my ins to fax them the info to see if my son was covered by my ins. , cause SHE didnt have time. I left and went else where! I will never be back and I dont recommend anyone else use him! more

I saw the doctor at this place and he never told me what I had and he did not do a through exam. I was given meds and charge 95 dollars eve nthough I was in their system still. I also called the next day because I was worse than the day before and they told me it would cost me 75 more dollars to be seen again. this was after waiting 2 hours for then to get back in touch with me and I still had to call them back. Went to another doctor because I was still having severe trouble being able to swallow and turned out I had a severe bateria infection that could have put me in the hospital if I stayed on the same medicines the doctor at medical plus have given me. Because of his lack of a through exam I was not given the right medcines. Cons: service is horrible more