Could not have asked for better service. We arrived pretty late, about 12am. Our room was still available, we checked in with no bother and had an amazing nights sleep. Room was huge, king size double bed, 2 bedside tables and 2 dressers. Huge bathroom, outstanding shower and bath combo. We booked a bus tour of LA the next day through the owners and instead of letting us walk, the owner gave us a ride to where the pickup point was. We were initially supposed to fly out around 11pm the following night; instead of carrying our bags round all day, we were allowed to leave them in the owner's living area. This was a great help. To cut a long story short, our tickets had been cancelled. After a quick phone call, we arrived back at 2am. No issues at all; shown back to our room and told we could stay as long as we needed to until our flight was sorted. Owners gave us directions on how to go and pick up our re-issued tickets. Really cannot recommend this hotel enough. Had the owners not been so accommodating, friendly and helpful, we would have been in serious difficulties. Enjoyed our stay here immensely and would not hesitate to book again.