We wanted to trade our car in & tack the extra $3k to our new loan on a car of $17k. They flat out told us they would not do that... the funny thing about this too, when the manager greeted me, he said what seemed to be a motto "yes we can". \r
Worked with 3 different salespersons, was not satisfied with any of their customer service skills. My husband & I did not feel wanted, as if they tried to shew us out the door.