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Hoehn Honda - Carlsbad, CA - Reviews page 1 - Judysbook
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Hoehn Honda

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5454 Paseo Del Norte
Carlsbad, CA 92008
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(760) 438-1818
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Hoehn Honda - Carlsbad, CA
Hoehn Honda - Carlsbad, CA
Hoehn Honda - Carlsbad, CA
Hoehn Honda - Carlsbad, CA
Hoehn Honda - Carlsbad, CA

Reviews

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Best

Chuck Stout has great customer service he was very helpful.

Worst

The people at Hoehn Honda should be ashamed of themselves. My widowed elderly mother bought a new car from them shortly after my father died. She has been going in regularly for s...

They cheated my widowed mother 6/20/2012

The people at Hoehn Honda should be ashamed of themselves. My widowed elderly mother bought a new car from them shortly after my father died. She has been going in regularly for service and performing every recommended tune-up, including new filters and having her tires rotated. Now, after putting only 20,000 miles on a brand new set of tires they sold her, she was been told that the alignment has been off and her tires are ruined. They refused to prorate or give her any discount on a new set. After my sister went in and complained and they refused to do anything, my mother went to Firestone to purchase the tires. While there, they informed her that her filter has NEVER been changed! My mother has receipts from Honda verifying that they changed it multiple times. Sounded pretty fishy, so I started reading the reviews around the Internet. It seems this dealership is charging for repairs they do not perform. I have filed a complaint with the BBB and I am not the only one (read Yelp). It is pretty sad when a business will cheat a vulnerable elderly woman. What would they do to you? more

stepped forward to help 8/9/2011

I want to thank Mr. Richard McCracken (service manager) for helping me with my tire lock. I was not given a key when I bought my car new at this dealership, he could see my frustrations and helped me when the other service writer was too busy--and not helpful. Mr. McCracken saw a problem and stepped forward to help, thanks. more

a pleasant experience 8/5/2011

My first visit to Hoehn Motors was on July 22nd for the air bag recall. The appointment was easily made to accommodate my schedule and for my convenience. On arrival, I was impressed with the all around efficiency. Work areas were neat and tidy as were the employees. When I returned later to pick up my car I was even more impressed. Paperwork documenting everything that was done to my car was ready and waiting. I was pleasantly surprised to hear that the multi-point inspection had also been done. It was no surprise that my 2002 Accord passed with flying colors! The air pressure in the tires had been checked and the car was washed-spotlessly clean! Overall, it was a pleasant experience!!! I just wanted to share this with you and say....THANK YOU!! more

5 stars 8/3/2011

I have to give Hoehn Honda 5 stars for their team. more

always do a great work 8/1/2011

Their service department is good, and they care about their customers, I have routine service on my Honda Ridgeline in 2007, they always do a great work on it. more

Greatest service 7/25/2011

Greatest service I have ever experienced. more

went away happy 7/22/2011

I have always been a honda owner and wouldn't buy anything else. I thought that this dealership was family owned and they were so good to me the couple of times I came in to deal. I purchased a new civic in Sept 2010 and signed all the paperwork and went away happy. more

polite and friendly 7/21/2011

Whats nice about this Hoehn Honda is that when I test drove the car it was near the beach. Their really polite and friendly here and go out of their way for you. more

recommend this dealership 7/18/2011

I would definetly recommend this dealership to anyone who really wants the best car for their money. more

very quick 7/14/2011

Took my car in to get service and it was very quick I didn't have to wait around to long which I liked. more

Great Service! 7/13/2011

I was so happy that I didn't have to wait around the dealer for hours at a time. Great Service! more

Had a good experience 7/12/2011

I don't live that far from Hoehn Honda in Carlsbad so it was easy to go and see there deals on cars. Next thing you know I'm driving off in a Honda Pilot. more

quick and painless. 7/11/2011

I was looking to help out my nephew in trading in his Honda Accord, and the salesman I was working with made the process quick and painless. more

whole experience amazing! 7/8/2011

I love my car and the whole process was very easy. I have not bought a new car for several years and the last experience was a nightmare. Hoehn Honda made the whole experience amazing! more

Organized, sufficient staff 7/7/2011

Organized, sufficient staff to answer questions, they have a service dept. ( got my car detailed and oil change) and a customer service department. more

was worth the drive!!! 7/1/2011

Good prices on used vehicles. Found a 04 Nissan Quest for under 10k with 91,000 miles. Not too bad because carfax reported 1 owner. The vehicle was very clean inside and out. They also fixed and replaced all necessary things in the van. Brand new rotors, new belt, new tires, alignment. Looking at the reviews I knew Hoehn group is a good reputable company. I live in Chula Vista and it was worth the drive. more

They also did a car wash. 6/23/2011

They did exactly what they had to and did it on time. They also did a car wash. more

Love My Honda 6/22/2011

I love my honda more

They did everything right 6/20/2011

They did everything right. It was because of the service, the timeliness, and the convenience of the shuttle that took me back home and brought me back to the dealership when the service was ready. more

made it easy 6/16/2011

As soon as i got there,there was someone who came out to see what i was there for and if i had an appointment. Once they knew what i was there for they helped me set up and appointment where it wouldn't be so late. They just made it easy and answered all the questions that i had. more
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Additional information

  • Hours:

    M-F 8am-8pm, Sa 9am-7pm, Su 10am-6pm
  • Payments:

    Discover, Visa, Master Card
  • Neighborhoods:

    Carlsbad

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