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Historic Summit Inn Resort - Farmington, PA - Reviews page 1 - Judysbook

Historic Summit Inn Resort

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101 Skyline Dr
Farmington, PA 15437
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(724) 438-8594
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Historic Summit Inn Resort - Farmington, PA
Historic Summit Inn Resort - Farmington, PA
Historic Summit Inn Resort - Farmington, PA
Historic Summit Inn Resort - Farmington, PA
Historic Summit Inn Resort - Farmington, PA
Historic Summit Inn Resort - Farmington, PA

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The inn is beautiful, but that's where the beauty ends. My husband and I were forced to cancel a night at the inn when he got the flu. The inn has a 72-hour cancellation policy ...

Beautiful place, HORRIBLE management - not worth the aggravation 9/6/2008

The inn is beautiful, but that's where the beauty ends. My husband and I were forced to cancel a night at the inn when he got the flu. The inn has a 72-hour cancellation policy - by the way, WHO has a 72-hour cancellation policy these days? I traveled extensively for the government for years and I assure you, the vast majority of hotels DO NOT have such ridiculous policies, but I digress. The manager granted us a credit for the night after she dutifully charged us the full $200. As we have been unable to use the credit and do not have a free weekend before the inn's closing in November, we wanted to transfer the credit to our parents for their 30th wedding anniversary. I never thought that there would be issue with this, much less the tongue-lashing I received from the very rude manager. She explained to me that it was my fault that I couldn't use the credit before season-end. She was perfectly happy to take my money, but she was not willing to work with me on anything. I have never had someone in the ""HOSPITALITY"" industry (or anyone for that matter) treat me so terribly. I just could not believe that someone with no interpersonal skills whatsoever earned this position. What's more - our family is friends with the owner! The manager can rest-assured that the owner will know just how rudely we were treated. We discourage anyone from visiting inn given this horrendous experience. more
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