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Hilton San Antonio Airport - San Antonio, TX - Reviews page 1 - Judysbook

Hilton San Antonio Airport

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marker
611 NW Loop 410 (at San Pedro exit, Near the Airport)
San Antonio, TX 78216
marker
(210) 340-6060
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Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX
Hilton San Antonio Airport - San Antonio, TX

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Usually, when you think about Hilton hotels, you think about high quality and excellent guest services. This was not the case with this Hilton location. First, I arrived at the ...

Lazy service, paper-thin walls, poor parking options 8/11/2008

Usually, when you think about Hilton hotels, you think about high quality and excellent guest services. This was not the case with this Hilton location. First, I arrived at the hotel, and though greeted, was not assisted with my luggage, EVEN AFTER REQUESTING ASSITANCE. I just had surgery and my luggage was a little heavy. It was obvious that my luggage and the luggage of my two other friends were quite heavy. No one offered to help. THEN, we got to our room only to find that the double-occupancy room that we paid for only had a double bed. We stopped by the front desk and asked for a roll-away since no other rooms were available. They assured us that they would deliver one to our room while we were out. When we got back to our room, THERE WASN'T A ROLL-AWAY BED!!!!!! So, we called the front desk when we got back and asked for a bed AGAIN, but they were out!!!! So, the next day, we asked for one AGAIN, well in advance, and they said we would get one. Did we??!?!! NO!!!!! We called AGAIN on our 2nd evening to ask for a bed, and AUTOMATICALLY said they were out. When I BEGGED for them to check again, MAGIC! There was one available. Who knew that maybe actually checking might help!??!! The walls were so paper thin that we could hear people talking on the phone, watching television, and walking down the hall. It was sleeping in the lobby. This place is the pits! It puts the Hilton name to shame and the guest services need to be briefed on their job descriptions. Pros: Location Cons: Service, parking, thin walls more
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Owner Message

  • Spending the night in San Antonio? There's a Hilton Hotel waiting for you. Whether you are staying for business or pleasure, you’re guaranteed a luxurious night sleep. Become a member of Hilton Honors and get free wifi and earn extra points with every...

Editorial

  • In Short
    The first Hilton opened its doors back in 1919 in Cisco, Texas. Known for its commitment to hospitality, the popular luxury hotel has expanded to more than 500 locations...

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    American Express, Discover, Visa, Master Card
  • Neighborhoods:

    Northeast San Antonio

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