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Hilltop Chrysler Jeep Dodge

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3291 Auto Plaza Drive
San Pablo, CA 94806

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(866) 906-1627
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Automotive

Reviews
( 53 )
( 9 )
( 4 )
( 1 )
( 1 )

Best

friendly people prompt service did not try to sell me anything.

Worst

I went in for a software update for the 911 emergency feature in my 2014 Jeep Grand Cherokee. In the end the process took about 45 minutes to download the update according to the...

great 1/23/2014

second time I've done this. more

good service 1/19/2014

from the day they drove my car out of the showroom floor this dealership has been great more

Great service and staff!! 1/16/2014

I was in and out in an hour and was very happy with the service and care given by the staff. All in all a painless experience. more

First Jeep Service 1/16/2014

Perfect and timely. Alex, my service adviser is great! more


Standard maint done on time and with courtesy 1/12/2014

Standard maint done on time and with courtesy. more

Warranty Service 1/10/2014

Staff was friendly and waiting area was comfortable (even provided free popcorn!). more



electrical problems 12/30/2013

I had some electrical problems and they kept on them until they were resolved. more

Exellent Customer Service 12/27/2013

This is my 1st time bringing my car to Hilltop Dodge however I have gone in the past with my sisters car. Always great friendly, employees ready to assist you with any of your request or needs. more

my service experience 12/26/2013

Service Center was very goog in communicating progress updates during the time that my vehicle was in the shop, really appreciate the service. more

Friendly service 11/19/2013

My last visit did not go as smoothly as usual - the shuttle driver left without me (even after telling the customer service rep that I would be in the bathroom for a few minutes and to not leave without me). Then I never got a call to say my car was ready for pick up, so I spent hours more time waiting for the service to be completed than I needed to - I only found out it was done because I called the dealership myself to find out why it was taking so long. more

Good costumer service 11/12/2013

A+++, and the service manager who helped us was excellent. more

Available 11/12/2013

always a god job on the service done more

Amazing Personalized Service 11/10/2013

They went out of their way to fix my car within my crazy schedule. I live in SF and took my car there even though I had a closer Chrysler dealership. The reason? they go the extra mile. I had a loaner, and they even dropped off my car (when ready) all the way to SF! Not even Benz does that, I know, I have one of those too. Great place.... more

great customer service 11/10/2013

They were good calling me to tell me that the service is taking longer than estimated. They even took care of my rental. Great service. more

Perfect score from me 10/29/2013

I called, made an appointment for the next day. Spoke with Alex Farmakis, and he took care of the rest. My car had it's oil changed and the multi-point inspection completed in about an hour or so. I really liked the fact that they even washed it for me, it needed it, and made me feel that I made a good choice on taking it to this dealership for service. more

Service advisers 10/26/2013

My Thanks to My Service Adviser, Ray Gagnon...knows his job and is a 'no BS' kind of guy. more

Service 10/23/2013

If there is anything that they can do to help they do. Love them more
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Additional information
  • Hours: Monday - Friday 7:00 AM - 6:00 PM; Saturday 8:00 AM - 5:00 PM
  • Neighborhoods: Laurel Park
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