We have eaten at The Chop House several times, some good, some not as good. We have never had a manager stop by and ask about anything. Today was a not so good day, I ordered the Greek Chicken Salad, it sounded good on the menu-,iceburg and romaine,pepperoncini, grape tomatoes, golden raisins, walnuts, feta cheese, black olives,marinaded chicken...Well it had the lettuce, lots of walnuts and feta and those nasty little California black olives (in a Greek salad!) and the chicken. When I mentioned to the waiter that the peppers and raisins were missing (I forgot about the tomatoes) he said 'They are usually on the bottom' I showed him they weren't there and he offered to bring me some peppers if I wanted them. Again no manager ever showed up, no compensation on the bill and no apology. I feel that when your server knows that what he brought you is not what you ordered, someone should apologize.
Pros: Good, warm bread.
Cons: Lack of attention to detail.