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Highmarks CJ - Sidney, OH - Reviews page 1 - Judysbook

Highmarks CJ

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2599 Michigan St
Sidney, OH 45365
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(937) 498-0072
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Restaurants

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Food & Dining

Reviews

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( 1 )

Best

Our family goes to Highmarks at least once a week, their staff ,service, and food is always excellent, They are always checking to make sure everything is to our liking and that...

Worst

After the staff including management failed several opportunities to make us feel like welcomed guest we left and found an eatery that understands what good customer service truly...

Love Love Love Highmarks in Sidney 9/28/2010

Our family goes to Highmarks at least once a week, their staff ,service, and food is always excellent, They are always checking to make sure everything is to our liking and that we get exactly what we need....Thanks for being such a great place to eat in Sidney! more

LowMarks For CJ 4/19/2010

After the staff including management failed several opportunities to make us feel like welcomed guest we left and found an eatery that understands what good customer service truly is. We were in town on business and selected Highmark’s CJ from a list of places to eat provided by the hotel. We requested seating a distance from the view and noise from the kitchen, the seating host did not comment but her body language expressed agitation. We were happy with the seating as the sun shining through the shutter that was slightly opened was warming. A few minutes later a woman who did not identify herself walked over and begin to reach to close the shutter, she withdrew her reach perhaps realizing she was about to rudely reach over us. This unidentified person said something about closing the shutter because the sun was in the face of the "poor little man sitting across the room (words from the manager)" We did not know how to respond to this odd behavior, the shutters were less than half opened and was the only light we had at our table, nevertheless, we said ok. The person speaking to us I later learned was the manager. Our server was initially friendly but this seemed to change after the shutter incident. She reluctantly answered questions about the menu. We decided to leave for a more welcoming environment. I asked to pay for the ice tea that was delivered before our decision to leave. I spoke with three people asking how much I owed, they advised that they would get the manager who was within 2-3 feet of me but walked away. After standing and waiting in the reception area for 10min for someone to check me out; I gave the host $2 and said; this should cover the tea, I will wait no longer. It may have been obvious that we were not local folks. Most locals may be welcomed with a smile and accommodating staff. We were treated with obvious disregard. Unfortunately, we could not trust the food after experiencing such terrible customer service. Not recommended, 2 thumbs down. more

The service is great and the food even better!! 7/17/2005

CJ Highmark's is a wonderful place to go as a couple or as a family. Each of their dining rooms and bar area is decorated in a different theme. The staff is friendly and courteous while not over-doing it. Their cooks are great chefs! I have never gone there and been unsatisfied. The prices are within reason and they also offer a lunch menu during the week. I have visited CJ Highmark's with business associates and friends during lunch, with my family and friends in the evenings, and with just my husband and have found the restaurant to be clean, tastefully decorated in each of the dining areas, the staff always helpful and pleasant while the prices where affordable. This is a place that I always recommend to business contacts, new neighbors, and friends. more
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