These gardeners do not know how to follow directions.
Us: "Do NOT cut any flowers."
Them: Hacked off all our flowers. Said, "don't worry, they'll grow back."
Us: "Please don't come so early in the morning."
Them: Came at 7:30am!
Us: "Please replace dead patches of grass."
Them: Dead patches of grass replaced by already-dead patches of grass.
Us: "What are you going to do about the sprinkler that was cut off?"
Them: "I will take a look at it, call you back, and replace it."
Action by them: Nothing. No call back; sprinkler head was replaced by ourselves.
Us: called their customer service people and said we'd like to discontinue their service because we were unhappy with it.
Them: "Oh, really? I'm sorry to hear that. Can I get your name and phone number and we'll call you back?"
Name and phone number were given.
Action by them: no phone call back.
DO NOT USE THESE GARDENERS.