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High Peaks Animal Hospital - Ray Brook, NY - Reviews page 1 - Judysbook

High Peaks Animal Hospital

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1087 NY-86
Ray Brook, NY 12977
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(518) 415-1931
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High Peaks Animal Hospital - Ray Brook, NY
High Peaks Animal Hospital - Ray Brook, NY
High Peaks Animal Hospital - Ray Brook, NY

Reviews

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Best

We are natives of Malone, N.Y. but live in Nashville, Tn. While spending 6 weeks at Lake Titus this summer our 2 Bichons decided to raid our trash and one ate a piece of corn cob...

Worst

Pros: Wellness center Cons: High presser vet care that the Animal dose not need.

Not honest on shots and charges 9/20/2011

I recently brought my 95 yr old mother with her 2 cats to the Malone office for rabies boosters. We stated that the booster was needed when calling for appointment, to the receptioist when arriving, to the assistant in the exam room, and to the vet. After she paid the $167 dollars, we were told to return in a year for the booster and when I asked why the 3 yr booster had not been given, I was told they needed proof of shots. We had the papers with us but not one person explained that they needed to see them prior to giving the shot. Since I had stated 4 times that they needed boosters and no one said anything about proof, I can only assume this is a money grab and poorly run office. more

This is for the rich and broke 10/28/2009

Pros: Wellness center Cons: High presser vet care that the Animal dose not need. more

Worst Vet in the Northern New York 2/25/2009

I found a stray cat who was severely malnourished. After 2 visits with this vet and $170.00 worth of basic service(ie. check up, shots) I ended up with a cat who had worms a week after she was tested and deemed negative and endured a needless surgery at another vet because this one charges $130.00 for a spaying while another I used charges $ 45.00. Not only was the cat made to suffer unnecissarily because of their incompetence but I was charged for a second office visit after being sent away from the first and told to come back when the cat was in better health and promised there would not be a second charge. It seems that they are unable to tell if an animal has been spayed or not because at the first visit they said she hadn't and they can't read their own notes as the vet said to come back in 3-4 weeks. But the clerk was adament that I was supposed to be back in 1-2 weeks. Thus the second charge. Also don't bother to complain to the managing parties in Ray Brook or Bangor NY because in their view if they give you any kind of service despite how poor or inaccurate there will be a full charge. They believe this is fair. Save your time, animals and money, go somewhere else! Pros: location Cons: non existent customer service, exhorbitant prices, incompetence diagnoses more

Excellent Veterinary Care 9/22/2008

We are natives of Malone, N.Y. but live in Nashville, Tn. While spending 6 weeks at Lake Titus this summer our 2 Bichons decided to raid our trash and one ate a piece of corn cob. She became very ill--critically ill with a small bowel obstruction needing emergency surgery. A trip to Bngor and then to Ray Brook. I cannot say enough about the care Fifi received. Dr. Cogar is the ultimate in veterinary care as well as all his staff. They did all they could possibly do. We had daily contact and he even gave me his personal cell phone number to call him on his day off with updates. We really thought we would lose Fifi but they saved her. I thought we had the best veterinary hospital in Franklin but these people are right up there with them. They are great! Angie scrambled an egg and I am told Caroline spoon fed her baby food trying to get her to eat. Everyone was so kind and caring.\r But above all the leadership of Dr. Cogar makes this the greatest place to take you pet.\r \r Roz more

This is the absolutely the best vet hospital anywhere!!!!!!! 2/12/2008

This vet hospital has the best staff. They have kept me up to date with everything that is going on with my dog Lindsey. My Lindsey has become very sick and we are really not sure why yet. The High Peaks Vet Hospital took her in with no questions asked and also showed concern for her. I woke up on a Sunday morning to find my dog Lindsey very ill and i called several vet hospitals they wouldn't even take her in and had no compassion for her.Lindsey is like our baby and we would do anything for her. She is a fun loving dog and very energetic. I would not think twice about sending any of my pets to High Peaks Vet Hospital. I know my dog Lindsey is in the best of hands and THANK YOU SO VERY MUCH TO THE ENTIRE STAFF. Pros: considerate,helpful,loving Cons: none more
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Owner Message

  • Welcome to the High Peaks Animal Hospital! Nestled in the Adirondacks between Lake Placid and Saranac Lake, we are a full-service small animal veterinary hospital providing comprehensive medical, surgical and dental care. As an accredited member of...

Additional information

  • Hours:

    M-F 8:00am - 6:00pm, Sa 8:00am - 5:00pm, Su 4:00pm - 6:00pm
  • Payments:

    Master Card, Visa

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