I recently brought my 95 yr old mother with her 2 cats to the Malone office for rabies boosters. We stated that the booster was needed when calling for appointment, to the receptioist when arriving, to the assistant in the exam room, and to the vet. After she paid the $167 dollars, we were told to return in a year for the booster and when I asked why the 3 yr booster had not been given, I was told they needed proof of shots. We had the papers with us but not one person explained that they needed to see them prior to giving the shot. Since I had stated 4 times that they needed boosters and no one said anything about proof, I can only assume this is a money grab and poorly run office.