The Hideout on Congress is a real gem in downtown. Unfortunately, the last time I was there the crazy barista said I was the girl who had walked out on a tab some past Saturday and he refused to serve me! He was very angry and never once did he consider he might have mistaken me for someone else. Instead he argued, ""remembered"" details, tried to kick me out, and would not budge no matter how I protested and he couldn't even produce evidence that he was accusing the right person. It was vey BIZARRE and upsetting because I do go there every week for the open mic events. That server needs to be fired before he goes off on someone else because he was either on medication or just plain crazy. Still, the business shouldn't suffer because of one haywire employee. The Hideout offers excellent teas, coffees, beer, and such and usually I get great service. Just watch out for the young, dark curly haired, thin, light skinned, narrow faced barista before he accuses you of stealing, too.
Pros: excellent coffees, teas, sandwiches, open mic events, atmosphere with local art
Cons: one crazy barista