I took my car there today. They promptly greeted me, told me how long it would be, etc. They lifted the car, brought me out to show me what they would fix. They also took the time to show me some oher problems they noticed, but let me make the decision and did not pressure me at all.... They even told me how to stay safe if I chose not to fix certain things. Overall, they were professional, polite, and pretty awesome. And cheap none-the-less. I will take all my cars there for exhaust work from here on out.