Bob Hester from Hester Ceramics is the easiest, friendliest, most knowledgeable person to deal with, I have been using his supplies and services for many many years and couldn't imagine going anywhere else. He can fix anything related to kilns, wheels, etc and always has my supplies delivered on time. I highly recommend this company.
Pros: Easy, friendly, knowledgable, convenient
Cons: Can't find any cons