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Hertz Rent A Car - San Francisco, CA - Reviews page 1 - Judysbook

Hertz Rent A Car

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433 Mason Street
San Francisco, CA 94102
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(415) 771-2200
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Main categories:

Car Rental

Related categories:

Travel & Transportation

Reviews

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Best

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Worst

1. They note down credit card information on note full information (credit card number and expiry date), they did it at least two occasions with me. 2. Front-desk associate wat...

Bad Experience 4/28/2010

1. They note down credit card information on note full information (credit card number and expiry date), they did it at least two occasions with me. 2. Front-desk associate watching intolerable contents on laptop, and avoiding basic services by not giving EVEN room key while check-in, customer has to ASK for the key, they are so busy in watching laptop. 3. Gym was not working for 7+ weeks, repeatedly mentioned about it and no response. 4. Dan Karki never ever respond to any of my voice mails on customer issues, at least Dan Karki not called back on 4 voice mails. 5. Bugs were found on pillows and bed sheet, reported the bugs with pillow to front-desk ""Dimitry"". 6. Reward points were stopped without communicating to customer; Customer should be first communicated before taking away something from Customer. 7. When I file complain to corporate office , Dan Karki was so mad and rude that he threaten customer and said he can evict the customer any time from the property and will make sure to not allow again to reserve the room in future. 8. Mostly travel groups are there in hotel and they don?t care about any new business and behave horribly with customers, since manager Dan Karki have created this culture I have no doubt all other associate following this same attitude and work culture. 9. Worst hotel to stay in bay area and ruin your vacation or trip. Pros: bad Cons: bad more
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Owner Message

  • Great rates, great services and convenient location in San Francisco. Hertz is the leader in car and truck rental, whether your on vacation, working, or just have an emergency. Book now and get up to 25% off worldwide.

Editorial

  • Founded in 1918, rental cars range from four-wheel drive vehicles to Jaguars. Twenty-four hour roadside assistance included.

  • 6/22/2008 Provided by Citysearch

Additional information

  • Payments:

    American Express, Visa, Discover, Master Card
  • Neighborhoods:

    Northeast, Tenderloin

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