Dr Brauner was amazing! He talked to me in lamens terms, not medical terminology I didn't understand. He took his time with my dog, and explained everything to me. Also, this is the 5th vet I have tried because my dog was abused as a puppy and he is very aggressive when he is restrained, and I had NO problems with aggression at all! He took to Dr. Brauner like it was me You can't beat the prices either. Great service at an extremley great price!!!