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Hermes - New York, NY - Reviews page 1 - Judysbook

Hermes

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691 Madison Ave
New York, NY 10021
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(212) 751-3181
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Reviews

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Best

This store is a treausre of interior design. Spatious, pure luxury. Go and see it just for pleasure of your eyes. Of course, we know that buying Hermes (Scarves, Birking,...) i...

Worst

I wish I could give zero stars. I received a gold ring from Hermes as a gift two years ago, and it broke recently. They told me that they no longer had the part, and there simply ...

Disgusting, unacceptable customer service 6/4/2011

I wish I could give zero stars. I received a gold ring from Hermes as a gift two years ago, and it broke recently. They told me that they no longer had the part, and there simply was nothing they could do. Basically, they couldn't fix my ring, and if it had been a defect of the ring, it would have broken a month after I received it, so I must have worn it improperly. Finally, they told me that I should come in to the store, and invited me upstairs, with one of their big security guards in the back. Yoshko, a very arrogant lady, told me that she could send it to one of her jeweler friends to fix, but we would have to cover the expense, because I broke the ring clearly. I spoke to Andrew Micci, assistant manager, and he told me the same thing, and was also very unhelpful and arrogant. Basically, if you want to feel that you are spending your money right and that you will be treated well, do not go to this Hermes. more

NEW YORK SHOPPING: HERMES 8/10/2009

This store is a treausre of interior design. Spatious, pure luxury. Go and see it just for pleasure of your eyes. Of course, we know that buying Hermes (Scarves, Birking,...) is representative of elegance and unique attitude: you buy a part of their history! more
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Editorial

  • The Scene
    Enter the Hermes flagship--four floors connected by a spiral staircase--and smell the French leather luxury. Lots of staffers make sure everyone with money to spend is well...

  • 8/15/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Wed, Fri-Sat 10am-6pm Thu 10am-7pm
  • Payments:

    Master Card, American Express, Visa, Diner's Club
  • Neighborhoods:

    Lenox Hill, Upper East Side, Midtown

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