I was excited to browse the items in the store, because Herman's Furniture is a "People's Choice Award" winner. However, when my husband and I went into the store we were not waited on and we're finally greeted after I made a "loud" comment to my husband that we must not be rich enough to shop here. At that point is when we were asked by a sales associate if she could help us. We just bought a house and had money to spend to buy all new furniture. We ended up going elsewhere.